We've used this business twice now for a furnace repair. On both occasions, scheduling was quick and their call center responsive. On this date -- our second repair -- our service technician called en route to our home and even arrived 10 minutes prior to our appointment window. Jed was efficient and professional, quickly identifying the issue and working diligently to correct the problem. He answered all of our questions and was easy to understand as he explained the problem. Our repair was completed in less than three hours. I would highly recommend this business.
We needed our furnace, and water heater replaced. We got 3 estimates and this company came at the lowest price, of all the estimates. They installed both furnace, and water heater a few days later. Both systems have been working great!! We are happy!!!
Had Josh come out as our carrier furnace continued to trip and turn off for hours at a time. He told me that our furnace was too big for the space and the only true fix is installing a brand new, smaller system. I didn’t like that answer so I called Bell Home Solutions and they sent out a tech, Vuk, who just did some maintenance things on our system and got it working like brand new.
If you want someone to just upsell you and not try to problem solve, carbon valley heating and air is your guy. If you want an hvac tech that doesn’t make commission and is happy to repair, Bell Home solutions is who I’d call.
Excellent service!! When my furnace stopped working, Gavin was able to be at my house within an hour. He was very friendly and professional. I appreciated him explaining what was wrong with the furnace and how it happened. He got it up and running same night to hold me over until the part came in. Part replacement was super fast.
Joshua Robinson and Kevin were very knowledgeable and professional with regard to my furnace issues. Everything was resolved within days of my initial call. Highly recommended.
Josh R. with Carbon Valley Heating and Air was amazing! We had an emergency service need on a Saturday during a snow storm. Josh showed up within an hour of us calling and got our furnace fixed at a very reasonable price. Highly recommend Josh and Carbon Valley Heating and Air!
Thank you to Joshua for his help today. Our furnace stopped working on a Saturday. We called the answering service and he called 30 min later. He walked my husband through some steps on the phone and determined it was a blown fuse. We replaced the fuse and Joshua stayed available in case it didn’t work. That fix did the trick and saved us an emergency service call. We were not a current customer but will become one moving forward!!
Excellent service! Josh was able to come out first thing when we woke up with no heat and got us back up and running in no time. He also walked me through some maintenance things I can do myself to maintain our system, and helped show us several things about our new system (new build a few years ago) our prior HVAC company never even mentioned. Highly recommend and although I hope not to have to call again soon, Carbon Valley Heating and Air has my business!
We had an excellent experience with Dale and Kevin! Dale was so thorough when he provided us a quote for a whole house humidifier. We had some trouble with our heat and Kevin came and not only fixed the issue, but taught us so much. Would recommend this company to everyone!
Today Joshua from Carbon Valley Heating and Air helped me with an issue with my humidifier. For some reason it wasn’t working. Joshua was promptly on time and very courteous. It didn’t take long for him to figure out that there was nothing wrong with the unit, but that the main thermostat that controls the entire system had the unit in the off position. All we could think of that caused that was a power outage a few weeks back. Anyway, if figured it out. The unit is back online and happy.
We had Jed and Ethan out to clean our furnace and duct work. They were extremely thorough and detailed when explaining the process as well as doing the work. They took before and after photos all along to show how much had been removed. I highly recommend these guys!
Kevin was great! He came out and quickly addressed our issue and shared some valuable knowledge and advice. He even saved us some money by getting us into a great maintenance plan. Highly recommend him and the rest of the Carbon Valley crew.
Joshua Robertson came out and was very professional, personable and timely! He walked me through each step he was doing and even educated me on what I can do in the future! Thank you Josh!
Jed with Carbon Valley was fantastic! Highly knowledgeable and friendly. Got us the most bang for our buck and fixed our AC issue with ease. Would definitely recommend Carbon Valley for all your HVAC needs!
Kevin was very thorough and efficient. His service was excellent, he explained what he found and best solutions for the problems. He was very helpful in explaining best practices on operating our system
Did a great job. Josh was so friendly, and informative. Other Company's wanted to tear out my ceiling to fix the duct work, and charge me thousands of dollars. After camera inspection we found everything was good. All that needed to be done was place an extention on my duct, and fasten it. Thanks guys. You have my eternal thanks.
Carbon Valley H&A were recommended to us by our neighbors. We were in need of a new furnace and a/c unit. Carbon Valley was one of 3 quotes we received. After meeting with Dale Moe for the initial evaluation and quote we had a number of follow-up questions. Dale was very responsive and helpful during the decision process. We also had a great experience with the install crew. Travis, Osley, and Ethan, were great to work with. They worked really hard installing the units. They were also very respectful of our home. They cleaned up and afterwards it was as if they had never been here. Thanks Carbon Valley! We look forward to a long relationship with you guys.
Professional, friendly, helpful. I've been a customer for 13 years, looking forward to the same professional care for many more The 3 technicians were great to work with. They explained what they were doing. They cleaned up the work area. You would never know they were here (except of course there is a new furnace) Also explained the need to perform some additional work. They are exceptional representatives of the company.
Osley was very professional and knowledgeable. It was an emergency shut down of my furnace on a Saturday night (8pm). Osley inspected everything and replaced the part right then and there. I was worried we wouldn’t have heat overnight and it was one of the coldest nights so far this winter, but everything was resolved quickly. The pricing was also very reasonable. I will definitely call them again! Thanks Osley!
Kevin replaced two old parts in our furnace as well as doing a routine cleaning. He did all of this within 3 hours which also included driving to go and retrieve the parts. He was respectful, knowledgeable and worked quick so we wouldn’t go a night without heat. Highly recommend Carbon Valley Heating and Air!
I had an appointment with CVHA a little over a year ago. The tech came out and cleaned the ignitor and told me to change the filter. Charged me over $400. He also said i needed to replace many parts including the thermostat. He said the furnace was about to break. After one year everything is still running just fine. It was also very hard to cancel future appointments as CVHA wanted me to meet with someone to discuss replacing furnace (that did not need replaced).
Everyone that we met from the company were very professional and pleasant. The owner explained different options, installation was extremely timely, and they took great care to keep everything clean and did not damage anything. We are very pleased with the company and have already given their name to two of our neighbors.
Kevin Burns was an outstanding tech, troubleshot my issue quickly and didn’t give me some convoluted explanation. Will definitely be going back to carbon valley HVAC in the future and possibly for a new furnace and AC!
We required emergency service during the weekend after our furnace went out in the middle of the night when it was 15 degrees. We received outstanding service from Gavin with Carbon Valley Heating & Air, & our furnace was up & running warming the house promptly. I highly recommend Carbon Valley Heating & Air.
Gavin was incredibly thorough and upfront about the issues with our furnace. He explained what was found and made recommendations without adding to the cost. We definitely will be coming back to this company.
The technician Jed G. Was professional, timely and took the extra effort to explain what he found in the detail I wanted. Thank you Jed and Carbon Valley Heating for the excellent service!
90% of consumers prefer a certified HVACR technician over a non-certified technician to service their heating and cooling systems. It is no surprise that consumers want a job done right the first time.
Carbon Valley Heating and Air cares about our clients and assures your technicians are among the very best when it comes to heating and cooling needs.
During the winter months, heating can account for nearly 50% of your energy bill. Xcel Energy has some ideas to help you save money. Learn to save on your heating bill.
Simple Home Hack
Use the lids of mason jars to make unique Christmas ornaments.
On the Lighter Side
In the UK, it is illegal to eat mince pies on Christmas Day!
