The companies technician Bryan Kovac arrived on time, reviewed with us our problems, and then systematically went through the furnace and corrected the problem. This sounds simple, but it took Bryan working 5 hours straight to do the diagnostics, clean out the furnace parts, reassemble the furnace and then staying long enough to ensure the problem was fixed. Prior to Bryan we had two other technicians (from the home builder) come and adjust things, but never corrected the problem. Bryan just didn’t walk away from issue. He truly wanted to see the problem corrected. If Bryan is like other employees at Carbon Valley, I will definitely call them again and will highly recommend them to others.
– Terry B.