100%
Satisfaction Guaranteed
One-Year Money-Back Guarantee
Google Rating
4.8
Based on 599 reviews
Carbon Valley Heating and Air
4.8
Bill Potts
1745551925
I can't express the total satisfaction I have with Carbon Valley Heating and Air !!!!! I had my water heater replaced 3 years ago and was totally blown away with their professionalism. Yesterday I had my furnace replaced (it didn't break down. it was just 22 years old). The respect that Gavin and Oklee (sp) gave to me and my property was second to none !!!!! The explanations that I given were to the point and in a non technical language that I understood. I have so much trust in this company, that I would give them the keys to my house, my debt card and pin and not have to worry about a thing. I can't forget about Wes. He's a great person and gets things ordered and scheduled on your timeline. Overall, Carbon Valley is very professional, personable and CUSTOMER SERVICE PERSONIFIED !!!!!!!!! Thank you to all, Carbon Valley !!!!!!
Becky Bisel
1744839005
My tech Joshua Robertson was very polite, efficient and knowledgeable. I am glad I called Carbon Valley hvac. I will definitely look into an annual maintenance plan. Thanks for your service here, Joshua.
Dan Golec
1744737614
Good people that care about their customers. Jed, Gavin and Osley excelled on this job.
This is my second job with Carbon by Valley Heating and Air. They do what they say they will and are great to work with.
This is my second job with Carbon by Valley Heating and Air. They do what they say they will and are great to work with.
Elaine Rowe
1744683432
Great service, very helpful staff. They explain things well and the installation was perfect. I would recommend them to anyone in need of HVAC.
Evan Menzel
1744661605
Joshua was our technician and he did a great job of explaining the health of our system.
Dave Ericson
1744416329
Blake was an excellent technician. Very friendly and very helpful. Additionally, he was very informative as he was diagnosing the problems. .
Tony Williams
1744237489
Our service technician was very good. He explained everything we asked and was very thorough. Thank you!
Matia Haughness
1744077838
Josh came out on such short notice and figured out our issue and solution very quickly. We thank him for his service today!
Violet S
1743798834
We were very impressed with the prompt service—an appointment was scheduled the same day we called. The technician was professional, knowledgeable, and took the time to thoroughly explain each step of the repair process. Excellent service overall.
Rafaela Abernathy
1743269469
Joshua R did a great job today! Thank you for wearing protective shoe covers.
Maura McCormick
1743181840
Carbon Valley is so good at communicating through email and respond really quickly to website requests for scheduling. Joshua was very professional, called and texted when he was on the way. He diagnosed the issue with my AC quickly and then continued with my spring checkup. I have been using Carbon Valley for quite a few years now and highly recommend them!
Robin Dasch
1743096468
Joshua Robertson came right when we expected and did a Spring checkup on our cooling and heating system. Great service, very polite workers and even called to ask if he could come a bit early! He even helped me get the app installed on my cell phone. Bravo! Thanks Carbon Valley for being there.
Sarah McCutcheon
1742403337
We've used this business twice now for a furnace repair. On both occasions, scheduling was quick and their call center responsive. On this date -- our second repair -- our service technician called en route to our home and even arrived 10 minutes prior to our appointment window. Jed was efficient and professional, quickly identifying the issue and working diligently to correct the problem. He answered all of our questions and was easy to understand as he explained the problem. Our repair was completed in less than three hours. I would highly recommend this business.
Dana skala
1742253518
We needed our furnace, and water heater replaced. We got 3 estimates and this company came at the lowest price, of all the estimates. They installed both furnace, and water heater a few days later. Both systems have been working great!! We are happy!!!
Keagan Smith
1741284704
I love this company always respectable honest and affordable. They do a great job highly recommend them. Top level service and techs.
Micah Brock
1741117591
Kevin was great! All around positive experience, easy scheduling, clear communication, excellent service. I'll be a repeat customer!
Ryan Farrell
1740952411
Great service. Quick. On time. Great communication before during and after. Professional.
Kenny Kenfield
1740933449
Had Josh come out as our carrier furnace continued to trip and turn off for hours at a time. He told me that our furnace was too big for the space and the only true fix is installing a brand new, smaller system.
I didn’t like that answer so I called Bell Home Solutions and they sent out a tech, Vuk, who just did some maintenance things on our system and got it working like brand new.
If you want someone to just upsell you and not try to problem solve, carbon valley heating and air is your guy.
If you want an hvac tech that doesn’t make commission and is happy to repair, Bell Home solutions is who I’d call.
I didn’t like that answer so I called Bell Home Solutions and they sent out a tech, Vuk, who just did some maintenance things on our system and got it working like brand new.
If you want someone to just upsell you and not try to problem solve, carbon valley heating and air is your guy.
If you want an hvac tech that doesn’t make commission and is happy to repair, Bell Home solutions is who I’d call.
Yvonne Canner
1740514361
Kevin was prompt and professional during his furnace inspection. He completed his tests and explained his findings and recommendations for a cleaning.
Kristen Malek
1740170419
Excellent service!! When my furnace stopped working, Gavin was able to be at my house within an hour. He was very friendly and professional. I appreciated him explaining what was wrong with the furnace and how it happened. He got it up and running same night to hold me over until the part came in. Part replacement was super fast.
Collie Norman
1739819615
Joshua Robinson and Kevin were very knowledgeable and professional with regard to my furnace issues. Everything was resolved within days of my initial call. Highly recommended.
Garrett Boden
1739664362
Josh R. with Carbon Valley Heating and Air was amazing! We had an emergency service need on a Saturday during a snow storm. Josh showed up within an hour of us calling and got our furnace fixed at a very reasonable price. Highly recommend Josh and Carbon Valley Heating and Air!
Dawn Malek
1739504959
Great job helping my daughter in Fort Lupton tonight. She had no heat and they came over and quickly. Such a blessing.
Jennifer Stolte
1739060331
Thank you to Joshua for his help today. Our furnace stopped working on a Saturday. We called the answering service and he called 30 min later. He walked my husband through some steps on the phone and determined it was a blown fuse. We replaced the fuse and Joshua stayed available in case it didn’t work. That fix did the trick and saved us an emergency service call. We were not a current customer but will become one moving forward!!
Chris Johnston
1738807328
Excellent service! Josh was able to come out first thing when we woke up with no heat and got us back up and running in no time. He also walked me through some maintenance things I can do myself to maintain our system, and helped show us several things about our new system (new build a few years ago) our prior HVAC company never even mentioned. Highly recommend and although I hope not to have to call again soon, Carbon Valley Heating and Air has my business!
Jackie Blanco
1738419755
We had an excellent experience with Dale and Kevin! Dale was so thorough when he provided us a quote for a whole house humidifier. We had some trouble with our heat and Kevin came and not only fixed the issue, but taught us so much. Would recommend this company to everyone!
Don Conyac
1738375599
Today Joshua from Carbon Valley Heating and Air helped me with an issue with my humidifier. For some reason it wasn’t working.
Joshua was promptly on time and very courteous.
It didn’t take long for him to figure out that there was nothing wrong with the unit, but that the main thermostat that controls the entire system had the unit in the off position. All we could think of that caused that was a power outage a few weeks back.
Anyway, if figured it out. The unit is back online and happy.
Thanks Joshua.
Joshua was promptly on time and very courteous.
It didn’t take long for him to figure out that there was nothing wrong with the unit, but that the main thermostat that controls the entire system had the unit in the off position. All we could think of that caused that was a power outage a few weeks back.
Anyway, if figured it out. The unit is back online and happy.
Thanks Joshua.
Jeff Palladino
1738358426
We had Jed and Ethan out to clean our furnace and duct work. They were extremely thorough and detailed when explaining the process as well as doing the work. They took before and after photos all along to show how much had been removed. I highly recommend these guys!
Jay
1738351656
These guys are "top drawer" !
Joshua was on time, very knowledgeble and professional.
I would recomend Carbon Valley Heating and Air, without a doubt.
Joshua was on time, very knowledgeble and professional.
I would recomend Carbon Valley Heating and Air, without a doubt.
Tyler Blanco
1738174248
Kevin was great! He came out and quickly addressed our issue and shared some valuable knowledge and advice. He even saved us some money by getting us into a great maintenance plan. Highly recommend him and the rest of the Carbon Valley crew.
Erick Estrada
1738114246
Joshua Robertson came out and was very professional, personable and timely! He walked me through each step he was doing and even educated me on what I can do in the future! Thank you Josh!
Haily Keil
1738113111
Jed with Carbon Valley was fantastic! Highly knowledgeable and friendly. Got us the most bang for our buck and fixed our AC issue with ease. Would definitely recommend Carbon Valley for all your HVAC needs!
Bob Reed
1737774902
Kevin was very thorough and efficient.
His service was excellent, he explained what he found and best solutions for the problems.
He was very helpful in explaining best practices on operating our system
His service was excellent, he explained what he found and best solutions for the problems.
He was very helpful in explaining best practices on operating our system
Dana
1737577561
Did a great job. Josh was so friendly, and informative. Other Company's wanted to tear out my ceiling to fix the duct work, and charge me thousands of dollars. After camera inspection we found everything was good. All that needed to be done was place an extention on my duct, and fasten it. Thanks guys. You have my eternal thanks.
Judi Neukirchner
1737564597
Carbon Valley H&A were recommended to us by our neighbors. We were in need of a new furnace and a/c unit. Carbon Valley was one of 3 quotes we received. After meeting with Dale Moe for the initial evaluation and quote we had a number of follow-up questions. Dale was very responsive and helpful during the decision process. We also had a great experience with the install crew. Travis, Osley, and Ethan, were great to work with. They worked really hard installing the units. They were also very respectful of our home. They cleaned up and afterwards it was as if they had never been here. Thanks Carbon Valley! We look forward to a long relationship with you guys.
Steve Bosley
1737413439
Professional, friendly, helpful. I've been a customer for 13 years, looking forward to the same professional care for many more
The 3 technicians were great to work with. They explained what they were doing. They cleaned up the work area. You would never know they were here (except of course there is a new furnace) Also explained the need to perform some additional work. They are exceptional representatives of the company.
The 3 technicians were great to work with. They explained what they were doing. They cleaned up the work area. You would never know they were here (except of course there is a new furnace) Also explained the need to perform some additional work. They are exceptional representatives of the company.
Why Choose Carbon Valley Heating & Air?
Carbon Valley Heating & Air serves Firestone, and surrounding communities with honesty and integrity. We like to keep it simple: work smarter, not harder! Since 1999 our Firestone heating and air conditioning company has built a loyal referral and repeat customer base who trusts us for precise, efficient, and courteous service at affordable prices. This helps us keep overhead expenses down and offer the best products at a much lower cost. We are a family owned business and can handle all of your residential or commercial air conditioning and heating needs. We specialize in residential and commercial air conditioning and heating service, repair, and installation. We have NATE-certified technicians that professionally service ALL makes and models of HVAC equipment. Call and talk to one of our Healthy Air Experts; we take pride in providing comfort you can rely on!
Our
Reviews
Excellent
4.8
Bill Potts
I can't express the total satisfaction I have with Carbon Valley Heating and Air !!!!! I had my water heater replaced 3 years ago and was totally blown away with their professionalism. Yesterday I had my furnace replaced (it didn't break down. it was just 22 years old). The respect that Gavin and Oklee (sp) gave to me and my property was second to none !!!!! The explanations that I given were to the point and in a non technical language that I understood. I have so much trust in this company, that I would give them the keys to my house, my debt card and pin and not have to worry about a thing. I can't forget about Wes. He's a great person and gets things ordered and scheduled on your timeline. Overall, Carbon Valley is very professional, personable and CUSTOMER SERVICE PERSONIFIED !!!!!!!!! Thank you to all, Carbon Valley !!!!!!
Response from the owner:Wow—thank you so much for your amazing review! We’re beyond thrilled to hear about your fantastic experiences with Carbon Valley Heating and Air, both with your water heater replacement and now your new furnace.
Gavin, Osley and Wes will be absolutely delighted to hear your kind words. They work hard to make sure our customers feel respected, informed, and well taken care of, and it sounds like they really hit the mark with you. We're so glad you felt comfortable with the team and appreciated the clear explanations—we always aim to keep things simple and stress-free.
Your trust means the world to us, and it’s customers like you who make what we do so rewarding. Thank you again for your support, and we’re always here whenever you need us!
Becky Bisel
My tech Joshua Robertson was very polite, efficient and knowledgeable. I am glad I called Carbon Valley hvac. I will definitely look into an annual maintenance plan. Thanks for your service here, Joshua.
Response from the owner:We really appreciate you taking the time to share your experience! We're thrilled to hear Joshua provided you with polite, efficient, and knowledgeable service—he’s a rockstar on our team! We're also glad you chose Carbon Valley Heating & Air, and we’d love to help you out with an annual maintenance plan whenever you're ready. Thanks again for the great review!
Dan Golec
Good people that care about their customers. Jed, Gavin and Osley excelled on this job.
This is my second job with Carbon by Valley Heating and Air. They do what they say they will and are great to work with.
This is my second job with Carbon by Valley Heating and Air. They do what they say they will and are great to work with.
Response from the owner:Thank you so much for taking the time to write such a lovely review. Thanks to customers like you taking the time to tell us what we are doing right, we can strive for excellence constantly.
Elaine Rowe
Great service, very helpful staff. They explain things well and the installation was perfect. I would recommend them to anyone in need of HVAC.
Response from the owner:Thank you so much for the kind words and recommendation! We're thrilled to hear that you had a great experience with our team—from the explanations to the installation. At Carbon Valley Heating & Air, we take pride in making HVAC simple, smooth, and stress-free. If you ever need anything down the road, we’re just a call away!
Evan Menzel
Joshua was our technician and he did a great job of explaining the health of our system.
Response from the owner:Thank you so much for the kind words! We're glad to hear Joshua took great care of you and helped explain everything clearly. We’ll be sure to pass along the kudos—he’ll appreciate it! Thanks for choosing Carbon Valley Heating & Air, if you ever need anything else, we’re just a call away!
Dave Ericson
Blake was an excellent technician. Very friendly and very helpful. Additionally, he was very informative as he was diagnosing the problems. .
Response from the owner:Thanks for the 5-star review, Dave! We're so pleased that Romero could handle your emergency quickly and efficiently. We know how daunting emergency repairs can be; we always strive to provide the best service, and we're glad your experience with Romero was great. We always appreciate when customers take the time to give us feedback, and thank you for choosing Carbon Valley Heating and Air.
Tony Williams
Our service technician was very good. He explained everything we asked and was very thorough. Thank you!
Response from the owner:Thank you so much for your kind words! We’re thrilled to hear that our service technician provided thorough assistance and clear explanations. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your positive experience.
If you need anything in the future, please don’t hesitate to reach out.
Matia Haughness
Josh came out on such short notice and figured out our issue and solution very quickly. We thank him for his service today!
Response from the owner:Thank you for the positive feedback! We're so glad Josh could come out on short notice and quickly diagnose the issue with your HVAC system. Whether it's troubleshooting a heating or cooling problem, or providing a quick fix for your ductwork, we're always here to ensure your system is running smoothly. We appreciate you choosing us for your HVAC needs, and we look forward to serving you again in the future!
Sarah Rollins
Gavin was great! Will definitely use again!
Response from the owner:Thank you so much for your kind words! We're thrilled to hear you had a great experience with Gavin. He truly strives to provide excellent service, and your feedback means a lot to us. We look forward to working with you again soon!
Violet S
We were very impressed with the prompt service—an appointment was scheduled the same day we called. The technician was professional, knowledgeable, and took the time to thoroughly explain each step of the repair process. Excellent service overall.
Response from the owner:Thank you so much for your kind words! We’re glad we could provide prompt, same-day HVAC service and that our technician delivered professional, knowledgeable support. Taking the time to explain the repair process is part of our commitment to transparency and customer care. Whether it’s system diagnostics, HVAC repair, or routine maintenance, we’re here to keep your home comfortable year-round. We appreciate your trust in us!
Bill O'Neill
Always good service.
Response from the owner:Thank you so much for your kind words! We’re thrilled to hear that your humidifier repair was handled efficiently. As an HVAC service provider, we strive to ensure all your heating, ventilation, and air conditioning needs are met, and we're happy to have been able to assist with your humidifier. If you ever need further HVAC support or maintenance, don’t hesitate to reach out — we’re here to keep your system running smoothly!
Rafaela Abernathy
Joshua R did a great job today! Thank you for wearing protective shoe covers.
Response from the owner:Thank you Rafaela, we greatly appreciate your review.
Maura McCormick
Carbon Valley is so good at communicating through email and respond really quickly to website requests for scheduling. Joshua was very professional, called and texted when he was on the way. He diagnosed the issue with my AC quickly and then continued with my spring checkup. I have been using Carbon Valley for quite a few years now and highly recommend them!
Response from the owner:Thank you for your wonderful review! We’re thrilled to hear that our team’s communication and quick response met your expectations. Joshua takes pride in providing professional HVAC service, from accurate AC diagnostics to thorough seasonal maintenance. We appreciate your loyalty over the years and your recommendation—it means a lot to us! If you ever need air conditioning, heating, or indoor air quality services, we’re always here to help.
David Ridley
Response from the owner:Good morning David, Thank you for your 5-star review! We appreciate your support and are glad we could provide top-quality HVAC service. Whether it’s heating, cooling, or indoor air quality, we’re always here to ensure your home stays comfortable year-round. Let us know if we can assist you with any future HVAC needs!
Robin Dasch
Joshua Robertson came right when we expected and did a Spring checkup on our cooling and heating system. Great service, very polite workers and even called to ask if he could come a bit early! He even helped me get the app installed on my cell phone. Bravo! Thanks Carbon Valley for being there.
Response from the owner:Hi Robin,
Thank you so much for your 5-star review! We appreciate your kind words and are thrilled to hear that you had a positive experience with Ramiro G. and our services at Carbon Valley Heating and Air. We strive to ensure our customers are comfortable and well cared for–your feedback helps us continue doing just that. We're delighted you were satisfied and look forward to having you as a customer for years to come. Thank you again for taking the time to share your experience.
Sandra Tucker
Excellent workmanship. Great staff. Decent price. Helpful.
Response from the owner:Thank you for the positive feedback, Sandra! We are happy tp help and look forward working with you for years to come!
Jason Trupp
Very professional. Glad to have this company in my community.
Response from the owner:Hi Jason, thank you for your review. We are so glad you had an amazing experience with us. Whenever you need another AC or furnace tune up, any HVAC repairs, or have any questions we are always here and excited to help!
Sarah McCutcheon
We've used this business twice now for a furnace repair. On both occasions, scheduling was quick and their call center responsive. On this date -- our second repair -- our service technician called en route to our home and even arrived 10 minutes prior to our appointment window. Jed was efficient and professional, quickly identifying the issue and working diligently to correct the problem. He answered all of our questions and was easy to understand as he explained the problem. Our repair was completed in less than three hours. I would highly recommend this business.
Response from the owner:We are beaming from your positive feedback Sarah and will pass your kind words to Jed as well. We appreciate you trusting us and we look forward to helping you out in again the future.
Dana skala
We needed our furnace, and water heater replaced. We got 3 estimates and this company came at the lowest price, of all the estimates. They installed both furnace, and water heater a few days later. Both systems have been working great!! We are happy!!!
Response from the owner:Thank you for your kind review! We're thrilled to hear that you’re happy with your new high-efficiency furnace and water heater installation. Our team takes pride in providing top-quality HVAC solutions at competitive pricing. It’s great to know that your new heating system and water heater are running smoothly! If you ever need maintenance or have any HVAC concerns in the future, don’t hesitate to reach out. We appreciate your trust in us!
Keagan Smith
I love this company always respectable honest and affordable. They do a great job highly recommend them. Top level service and techs.
Response from the owner:Hi Keagan! Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. At Carbon Valley Heating & Air, we pride ourselves on providing top-notch HVAC service, ensuring that our technicians deliver reliable, efficient, and cost-effective solutions for every job.
Whether it's HVAC repairs, system installations, or routine maintenance, we always aim to offer high-quality service that keeps your heating and cooling systems running at peak performance. We greatly appreciate your recommendation and look forward to continuing to serve you for all your heating and air conditioning needs!
Micah Brock
Kevin was great! All around positive experience, easy scheduling, clear communication, excellent service. I'll be a repeat customer!
Response from the owner:Thank you so much for your wonderful feedback! We're thrilled to hear that Kevin provided excellent service and that your experience with our HVAC team was positive from start to finish. We pride ourselves on easy scheduling, clear communication, and delivering top-notch HVAC solutions. We're excited to have earned your trust, and we look forward to continuing to serve you for all your heating, cooling, and ventilation needs. See you next time!
Ryan Farrell
Great service. Quick. On time. Great communication before during and after. Professional.
Response from the owner:Thank you for your kind words! We're thrilled to hear that you had a positive experience with our HVAC services. Our team strives to provide fast, efficient, and reliable HVAC solutions, ensuring optimal comfort for your home or business. We're glad to hear our communication before, during, and after the service met your expectations. Your satisfaction is our priority, and we're always here to assist with any heating, cooling, or ventilation needs. Thanks again for choosing us for your HVAC needs!
Yvonne Canner
Kevin was prompt and professional during his furnace inspection. He completed his tests and explained his findings and recommendations for a cleaning.
Response from the owner:Thank you Yvonne! Our goal is to provide you have all the information needed to ensure your equipment is maintained to factory standards.
Kristen Malek
Excellent service!! When my furnace stopped working, Gavin was able to be at my house within an hour. He was very friendly and professional. I appreciated him explaining what was wrong with the furnace and how it happened. He got it up and running same night to hold me over until the part came in. Part replacement was super fast.
Response from the owner:Thank you for your kind review! We’re glad Gavin could provide prompt and professional HVAC service when your furnace stopped working. Our goal is always to ensure efficient diagnostics, clear communication, and quick repairs to restore your home's heating. We appreciate your trust in us and are happy we could get your system up and running the same night. If you ever need further furnace maintenance, heating system repairs, or HVAC service, we’re here to help!
Tony Hochstetler
Response from the owner:Tony!!! Thanks for showing your support for Carbon Valley Heating and Air.
Collie Norman
Joshua Robinson and Kevin were very knowledgeable and professional with regard to my furnace issues. Everything was resolved within days of my initial call. Highly recommended.
Response from the owner:Thank you for your kind words! We're thrilled to hear that Joshua and Kevin were able to assist you with your furnace issues. At Carbon Valley Heating and Air, we pride ourselves on providing prompt, professional service for all your HVAC needs. We're glad we could resolve your furnace concerns quickly and efficiently. We truly appreciate your recommendation and look forward to being your trusted HVAC team for any future heating or cooling needs!
John Hudson
Joshua was a great help me
Response from the owner:We look forward to your next visit and will work hard again to earn your endorsement.
Garrett Boden
Josh R. with Carbon Valley Heating and Air was amazing! We had an emergency service need on a Saturday during a snow storm. Josh showed up within an hour of us calling and got our furnace fixed at a very reasonable price. Highly recommend Josh and Carbon Valley Heating and Air!
Response from the owner:Thank you so much for the great review! We're so glad Josh could provide you with fast, reliable service during your furnace emergency, especially during the snowstorm. At Carbon Valley Heating and Air, we understand how important it is to get your heating system back online quickly, and we're thrilled Josh was able to restore your comfort in no time. We always aim to offer quality repairs at a reasonable price, and it’s great to know that you were satisfied with the service. We truly appreciate your recommendation and look forward to helping with any future HVAC needs!
Bobby Tunelius
Response from the owner:Thank you for your positive words! We greatly appreciate your trust in us and we had an amazing time helping you with your HVAC needs! We are here any time for anything you need!
Dawn Malek
Great job helping my daughter in Fort Lupton tonight. She had no heat and they came over and quickly. Such a blessing.
Response from the owner:Thank you for sharing your experience! We’re so glad we could assist your daughter in Fort Lupton and get her heating system back up and running quickly. At Carbon Valley Heating and Air, we understand how crucial it is to have a working furnace during the colder months, and we're happy to have been able to provide a quick solution. It’s always a blessing to help ensure a warm and comfortable home. We appreciate your trust and are here for any future HVAC needs!
Jesse Mercado
Response from the owner:Hey Jesse, thank you for the review!
Jennifer Stolte
Thank you to Joshua for his help today. Our furnace stopped working on a Saturday. We called the answering service and he called 30 min later. He walked my husband through some steps on the phone and determined it was a blown fuse. We replaced the fuse and Joshua stayed available in case it didn’t work. That fix did the trick and saved us an emergency service call. We were not a current customer but will become one moving forward!!
Response from the owner:Thank you for your kind words! We're so glad that Joshua was able to assist you with your furnace issue in Erie, Colorado. It's great to hear that his troubleshooting over the phone helped pinpoint the blown fuse, saving you an emergency HVAC service call. At Carbon Valley Heating and Air, we strive to provide quick and reliable HVAC support, especially when it comes to heating systems like furnaces. We’re thrilled to have earned your trust and look forward to being your go-to HVAC provider for all your future needs. Don’t hesitate to reach out for any heating or cooling services—we’re here for you!
Ty Cito
Response from the owner:Thank you for the 5-star rating! We truly appreciate your support and look forward to assisting you with all your HVAC needs in the future. Whether it's heating, cooling, or maintenance, we're just a phone call away and always ready to help!
Chris Johnston
Excellent service! Josh was able to come out first thing when we woke up with no heat and got us back up and running in no time. He also walked me through some maintenance things I can do myself to maintain our system, and helped show us several things about our new system (new build a few years ago) our prior HVAC company never even mentioned. Highly recommend and although I hope not to have to call again soon, Carbon Valley Heating and Air has my business!
Response from the owner:Thank you so much for your fantastic review! We’re thrilled to hear that Josh was able to quickly restore your heating system and provide you with valuable insights on HVAC maintenance. At Carbon Valley Heating and Air, we take pride in offering efficient heating and cooling solutions, ensuring your furnace is running smoothly year-round. Josh's expertise in troubleshooting your heating issues and sharing key maintenance tips will help maximize your system's performance and longevity. We're glad we could show you features of your new system that your previous HVAC provider didn’t mention. We’re committed to delivering top-quality HVAC service and ensuring your home stays comfortable, no matter the season. We look forward to being your go-to heating and cooling experts for any future HVAC needs. Stay warm and thank you for trusting us!
jackie onorato
Response from the owner:Thank you Jackie for the 5 star review. We are proud of our service team and glad we could earn your review.
Andrew Beardsley
Josh did a great job and was very clean and conscientious about his work!
Response from the owner:Thank you for the positive feedback! We're glad to hear that Josh provided excellent service and maintained a clean work environment. His attention to detail in ensuring the HVAC system operates efficiently and effectively is always a top priority. We appreciate you recognizing his conscientious approach! If you need any further HVAC maintenance or repairs, don't hesitate to reach out.
Jackie Blanco
We had an excellent experience with Dale and Kevin! Dale was so thorough when he provided us a quote for a whole house humidifier. We had some trouble with our heat and Kevin came and not only fixed the issue, but taught us so much. Would recommend this company to everyone!
Response from the owner:Thank you Jackie. We agree, Dale is a great employee. We are here for your HVAC service and installation needs.
Don Conyac
Today Joshua from Carbon Valley Heating and Air helped me with an issue with my humidifier. For some reason it wasn’t working.
Joshua was promptly on time and very courteous.
It didn’t take long for him to figure out that there was nothing wrong with the unit, but that the main thermostat that controls the entire system had the unit in the off position. All we could think of that caused that was a power outage a few weeks back.
Anyway, if figured it out. The unit is back online and happy.
Thanks Joshua.
Joshua was promptly on time and very courteous.
It didn’t take long for him to figure out that there was nothing wrong with the unit, but that the main thermostat that controls the entire system had the unit in the off position. All we could think of that caused that was a power outage a few weeks back.
Anyway, if figured it out. The unit is back online and happy.
Thanks Joshua.
Response from the owner:Thank you so much for your 5-star review, Don! We are thrilled that Jed provided you with the information you need about your furnace and a pleasant experience. Here at Carbon Valley Heating and Air, we strive to provide our customers with courteous and professional service, so it's very rewarding to hear that you had such a positive experience. Thank you for taking the time to share your thoughts; we appreciate it.
Jeff Palladino
We had Jed and Ethan out to clean our furnace and duct work. They were extremely thorough and detailed when explaining the process as well as doing the work. They took before and after photos all along to show how much had been removed. I highly recommend these guys!
Response from the owner:Thank you for the fantastic review! We’re glad Jed and Ethan were able to provide such thorough furnace and duct cleaning services. It’s important to us that our customers understand the process, and we’re happy to hear they took the time to explain everything clearly. The before-and-after photos are a great way to show the difference clean ducts and a well-maintained furnace can make in your system’s efficiency. We appreciate your recommendation and look forward to assisting with any future HVAC needs in Frederick!
Jay
These guys are "top drawer" !
Joshua was on time, very knowledgeble and professional.
I would recomend Carbon Valley Heating and Air, without a doubt.
Joshua was on time, very knowledgeble and professional.
I would recomend Carbon Valley Heating and Air, without a doubt.
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that Joshua provided top-notch service. At Carbon Valley Heating and Air, we take pride in delivering professional HVAC solutions with expertise and reliability. Whether it's for heating, cooling, or maintenance, we’re always here to ensure your system runs efficiently. We appreciate your recommendation and look forward to serving you again!
Tyler Blanco
Kevin was great! He came out and quickly addressed our issue and shared some valuable knowledge and advice. He even saved us some money by getting us into a great maintenance plan. Highly recommend him and the rest of the Carbon Valley crew.
Response from the owner:Thank you for the great feedback! We're so glad to hear that Kevin was able to address your issue quickly and provide valuable HVAC advice. It’s always our goal to help our customers make informed decisions, and we're happy to know the maintenance plan saved you some money in the long run. We appreciate your recommendation and look forward to continuing to provide excellent service to you and your home! Feel free to reach out for any future heating, cooling, or maintenance needs.
Erick Estrada
Joshua Robertson came out and was very professional, personable and timely! He walked me through each step he was doing and even educated me on what I can do in the future! Thank you Josh!
Response from the owner:Thank you for the great feedback! We're so glad to hear that Joshua Robertson provided professional and timely service while walking you through each step of the HVAC repair. Educating our customers on how to maintain their heating and cooling systems is something we truly value, and we’re glad Josh could provide you with helpful tips for the future. If you ever need assistance with your HVAC system again, whether it's maintenance, repairs, or upgrades, we're here for you! Thanks again for your trust in our team!
Haily Keil
Jed with Carbon Valley was fantastic! Highly knowledgeable and friendly. Got us the most bang for our buck and fixed our AC issue with ease. Would definitely recommend Carbon Valley for all your HVAC needs!
Response from the owner:Thank you Haily. Jed is a great service technician and we sure are glad to have him and you as a customer.
Kevin Mack
Dale did good
Response from the owner:Thank you for leaving us a 5-star rating! We appreciate your time and look forward to helping you again.
Kristen Fuller
Always have great service. Josh R was my tech today and he was awesome!
Response from the owner:Thank you for your feedback! We're thrilled to hear that you had a great experience with Josh R. It's always our goal to provide top-notch HVAC service, from system maintenance to repairs, and we're glad Josh delivered! If you ever need assistance with your heating, cooling, or air quality, don't hesitate to reach out. We look forward to serving you again soon!
Bob Reed
Kevin was very thorough and efficient.
His service was excellent, he explained what he found and best solutions for the problems.
He was very helpful in explaining best practices on operating our system
His service was excellent, he explained what he found and best solutions for the problems.
He was very helpful in explaining best practices on operating our system
Response from the owner:Hey Bob, we really appreciate the review!
Dana
Did a great job. Josh was so friendly, and informative. Other Company's wanted to tear out my ceiling to fix the duct work, and charge me thousands of dollars. After camera inspection we found everything was good. All that needed to be done was place an extention on my duct, and fasten it. Thanks guys. You have my eternal thanks.
Response from the owner:Thank you for your kind words! We're so glad to hear that Josh was able to provide you with the friendly, informative service you deserve. It's great that our camera inspection helped identify the issue without the need for costly and invasive work. By simply extending and fastening your ductwork, we were able to get your system running efficiently again. We take pride in offering honest and affordable HVAC solutions, and we appreciate your trust in us. If you ever need any further heating, cooling, or ductwork assistance, we're here for you!
Judi Neukirchner
Carbon Valley H&A were recommended to us by our neighbors. We were in need of a new furnace and a/c unit. Carbon Valley was one of 3 quotes we received. After meeting with Dale Moe for the initial evaluation and quote we had a number of follow-up questions. Dale was very responsive and helpful during the decision process. We also had a great experience with the install crew. Travis, Osley, and Ethan, were great to work with. They worked really hard installing the units. They were also very respectful of our home. They cleaned up and afterwards it was as if they had never been here. Thanks Carbon Valley! We look forward to a long relationship with you guys.
Response from the owner:Hi Judi,
Thank you so much for taking the time to share your experience with
Carbon Valley Heating and Air! We're thrilled to hear that your neighbors recommended us, and that we were able to meet your needs for furnace and A/C installation.
It’s great to hear that Dale was helpful and responsive throughout the decision process, and that our installation team, Travis, Osley, and Ethan, provided you with excellent service. We take pride in our team’s hard work and attention to detail, so it’s wonderful to know that they made a positive impression.
We’re also glad to know that the installation went smoothly and that our crew was respectful of your home. It's always our goal to ensure the best experience possible.
As you mentioned, we look forward to providing you with future HVAC maintenance services and being your trusted partner for all of your heating and cooling needs here in Erie. If you ever need anything else, don’t hesitate to reach out.
Thank you again for your kind words and trust in us!
Steve Bosley
Professional, friendly, helpful. I've been a customer for 13 years, looking forward to the same professional care for many more
The 3 technicians were great to work with. They explained what they were doing. They cleaned up the work area. You would never know they were here (except of course there is a new furnace) Also explained the need to perform some additional work. They are exceptional representatives of the company.
The 3 technicians were great to work with. They explained what they were doing. They cleaned up the work area. You would never know they were here (except of course there is a new furnace) Also explained the need to perform some additional work. They are exceptional representatives of the company.
Response from the owner:Thank you so much for your support over the years, Steve. Cheers to number 14!
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LEARN MORE Certified Carrier Dealer
Receiving the Carrier President’s Award means a Factory Authorized Dealer has gone above and beyond Carrier’s expectations in both internal and external practices. Not only does it acknowledge Carbon Valley Heating & Air's expertise in installing and maintaining HVAC systems for your home, the award also stands for leadership in the industry and effective management practices within the organization.
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