Reviews

4.8

Based on 790 reviews

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Rafaela A.

2 days ago

Nick did a great job today! Thank you for wearing protective shoe covers.

Response from the owner:Thank you Rafaela, we greatly appreciate your review.

Jim M.

4 days ago

Osley arrived on time, did the furnace tune up and answered questions I had. Very professional. Would recommend Osley and Carbon Valley for all Heating and Cooling needs.

Response from the owner:Jim, we are so grateful for your feedback. We are are always committed to providing our customers excellent service and will let Gavin know too! We look forward to your next visit.

James B.

4 days ago

Good work, informative The rest of survey makes no sense

Response from the owner:James Britton, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!

Celine M.

2 weeks ago

Was respectful of the home and my small heater. Very knowledgeable and found the issue quickly something others had missed. Open to answering my questions and not making me feel rushed. Osley was on time and has exceptional customer service. I was grateful and satisfied with my service call. Highly recommend this technician.

Response from the owner:Thank you Celine for the amazing feedback. We are thrilled we could earn your support and praise.

Robert B.

2 weeks ago

Very informative and great communication on the problem. He is a great technician.

Response from the owner:Robert Bisel, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.

Charles

2 weeks ago

Nick did a great job of identifying the issue, keeping us informed and getting the system running again.

Response from the owner:Charles, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.

Chrystine O.

2 weeks ago

Nick was great. He was very professional and friendly. I also appreciate that he was quick but my dog would have loved to have him here longer. Thanks, Nick.

Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.

Amber H.

2 weeks ago

Great experience

Response from the owner:Thank you Amber for the 5 Star Review. It's our pleasure.

Leslie B.

2 weeks ago

Nick was great!

Response from the owner:Leslie Bierman- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!

Joan D.

3 weeks ago

Osley my technician was very professional and did a great job. he was on time and seemed very knowledgeable will use this business again

Response from the owner:Joan Dagenhart, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.

Albert H. in Coralville, IA

your install guys used a standing lamp for lighting and broke the base. had to throw it away. they never said anything about it, daughter in law very angry. they should provide their own drop cords or lights when working on a job. – Albert H.

- Warren W.

| November 17, 2015

Jill H. in Thornton, CO

I have had the the same serviceman each time which I like. He is very polite and friendly. Always puts covers on his shoes which I appreciate. He seems to do a very complete job.

– Jill H.

- Warren W.

| November 17, 2015