4.8
Based on 772 reviews
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Marian L.
7 days ago
My air conditioner went out on Sunday and Osley came this morning to troubleshoot the problem. He found the problem immediately and had my air conditioner running within a hour. This is the second time Osley service my air conditioner and I couldn’t be happier with the professional and friendly service that he provided.
Response from the owner:Marian Leutschaft, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Carbon Valley Heating and Air. We strive to exceed expectations, and we are grateful that we did so for you.
Carl J.
1 week ago
Nick was great to work with. He was friendly, professional, and took the time to explain what he was doing and answer my questions instead of just rushing through the job. I really appreciated how knowledgeable and personable he was. Excellent service and a very positive experience with Carbon Valley Heating, Air, Plumbing & Electrical. I would definitely recommend Nick.
Response from the owner:Carl Johnson, We are thrilled to hear that you were satisfied with our HVAC service. Our team works hard to provide efficient and reliable service, and we are glad to have met your expectations. If you ever need assistance in the future, please don't hesitate to reach out.
Libby S.
1 week ago
We’ve used this company for 2 HVAC units, service and maintenance and we cannot say enough good things about the care and attention they provide to their customers. Cannot recommend them enough for anything HVAC related.
Response from the owner:Libby Sudyka- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.
Debbie K.
2 weeks ago
I only had a dynastic done on Air Contioner. My repair man was very knowledgeable and helpful in explaining what the problem was and what it would take to get it fixed. Very professional.
Response from the owner:We are so grateful for your 5-star review! Hearing that our services met your expectations at Carbon Valley Heating and Air is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.
Madelle M.
2 weeks ago
Shout out to Russell for being thorough and so polite 😊
Response from the owner:Madelle Mulei, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Krystal P.
2 weeks ago
First time using your company in an emergency situation, Nick was amazing arrived earlier then talked about. Nick figured out the problem and took care of it right away, he even looked at another problem brought up during conversation. Would definitely return as a customer in the future if needed
Response from the owner:Krystal Piper, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.
Lisa F.
3 weeks ago
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Ron T.
4 weeks ago
Today I had the pleasure to meet and have Russell Kacher repair my AC condenser. I was very impressed how knowledgeable and professional he was. I am very happy with the work he did today. I would definitely recommend him.
Response from the owner:Ron Touseull, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
John L.
4 weeks ago
Nick did a great job sussing out the problem, also offered several options for payment and systems going forward.
Response from the owner:John Lacy, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Michael D.
4 weeks ago
Osley is a great tech and made sure we were taken care of today.
Response from the owner:Michael D'Angelo, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.


Albert H. in Coralville, IA

your install guys used a standing lamp for lighting and broke the base. had to throw it away. they never said anything about it, daughter in law very angry. they should provide their own drop cords or lights when working on a job. – Albert H.

- Warren W.

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Jill H. in Thornton, CO

I have had the the same serviceman each time which I like. He is very polite and friendly. Always puts covers on his shoes which I appreciate. He seems to do a very complete job.

– Jill H.

- Warren W.

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Glenn S. in Erie, CO

Technician was knowledgeable and personable. I plan using them in the future.

- Glenn S.

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