4.8
Based on 780 reviews
Joe W.
16 hours ago
Gavin Ehrlich with Carbon Valley was great, checked over everything, talked us through some options and was just generally enjoyable to work with
Response from the owner:Thank you Joe for the great review. We are always here for your HVAC needs for service and install.
Robin M.
3 days ago
Andre was very knowledgeable, friendly and polite. We enjoyed meeting him.
Response from the owner:Robin Monthei, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Robin and John M.
4 days ago
Andre did a great job as usual. He always explains everything well.
Response from the owner:Robin and John Monthei, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Nancy D.
5 days ago
Osley was very polite and terrific at helping us to figure out our Nest thermostat. He is a great representation for your company.
Response from the owner:Nancy Davis- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
Ronald D.
5 days ago
Response from the owner:Ronald Davis, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.
Theresa C.
6 days ago
Andre came over to do our Fall maintenance on our HVAC system. Andre was great with communication. We received texts he was on his way to our home, and when he arrived. Andre was very nice, professional, and knowledgeable in his field. After the maintenance inspection was done, he communicated the results, and made recommendations on things that could be done, or improved. He was never pushy, or forceful in his approach, about anything, and that goes a long way with us. He is very calm, and precise in his explanations. We hope we get Andre back for our next inspection. Thank you, Andre. Job well done.
Response from the owner:Theresa Coffee, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Larry G.
1 week ago
Nick did a super job inspecting our 2 furnaces today. He was very thorough and professional. He found a worn igniter and a capacitor that were both going bad. He replaced both and ensured us we are all set for the cold months ahead.
Trish W.
1 week ago
Osley was extremely knowledgeable and helpful for us today. We felt he went above and beyond with the inspection of our AC unit and explained everything he was doing very thoroughly. He was very professional and came very quickly to the house. Definitely recommend this company and osley in particular!
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Garold B.
1 week ago
A very nice experience! The technician (Andre Chappell) was a pleasure to work with. He explained in detail what he was doing and was very conscientious about our home. Andre did a great job!
Response from the owner:Thank you Garold! We appreciate your kind words and taking the time to leave us a positive review and to let us know your home was taken care of as well. We look forward to helping you out in the future.
Mira D.
2 weeks ago
Andre was wonderful. He was professional and timely. Extremely happy with his performance.
Response from the owner:Thank you, Mira! We appreciate the 5-star review. We look forward to serving you again in the future.


We had a problem with our furnace shutting off too soon. Our serviceman took the time to test it and figure out what was going on. He made some modifications that really helped, and we haven’t had further problems. He was professional and wore the shoe covers, which I appreciated. I would definitely recommend this company. – Catherine G.

- Warren W.

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“The Tech arrived on time. I would give a 5 star rating if he was able to 100% diagnose the problem. He guessed the same thing that I did, but said he wasn't completely sure. He completed the work that I asked for and did so efficiently and quickly.”

– Anonymous

- Anonymous d.

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“I mentioned during my initial call that it was not a rush and yet you were able to provide service the same day as my call. That was great. The service technician arrived on time. Was courteous, thorough and kept me informed.
The part was ordered and installed again within the window ( 1hr) of time that you indicated it would be. Very satisfied.
I did not do any price comparisons.. so I am not sure about the price I paid as compared to industry average.
I am a very satisfied customer.”

– Leonard O.

- Leonard O.

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Dale was THE MAN! He was prompt, knowledgeable, and friendly when he came to get our fireplace working for us! He was so nice, that our sometimes mean cat even loved him!

– Louie S.

- Warren W.

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“Dean was the best. He was here for about 5 minutes. Showed us how to put in our furnace filter * the bracket was bent) and then said Merry Christmas. He didn't charge us. That was the nicest thing and he made us Carbon Valley Heating and Air customers for life. You don't find people who are honest and nice as often as we'd like, but you can find them at Carbon Valley Heating and air. Competent and nice. I will be using Carbon Valley Heating and Air for all my heating and air needs.”

– Cynthia W.

- Cynthia W.

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Carbon Valley Heating and Air provided extraordinary service. My heater stopped working. A technician responded in a short amount of time and fixed a wire. He recommended I purchase a new furnace due to the age and condition of my unit. I hoped to get a few more years out of it but it kept failing. The estimator came and measured giving me several options for replacement. In the meantime they brought some radiant oil space heaters to get me by until the new heater was installed. Thank you for being so caring, Carbon Valleys service was superb.

– Angela D.

- Warren W.

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My furnace quit working and after two visits the CVHA technicians diagnosed the problem as a faulty air pressure switch. The technicians who worked on this problem were friendly and polite. They wore shoe covers when they came into my house, which I thought was very considerate. My furnace is working now so I guess they did fix the problem. My only complaint? The part they installed would have cost at most $30 if I had bought it myself. CVHA charged $249. That’s at least an 800% markup. Buyer beware.

– Linda B.

- Warren W.

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Call us at (720) 507-9924!