Based on 705 reviews
Theresa C.
We needed to get someone out to look at our furnace right away, as it is having issues. From the woman who answered the phone, Wes, and Osley, they did an awesome job getting someone over the same day. Osley was able to check the furnace, and tell us exactly what was going on with it. Very nice, professional, and knowledgeable.
We paid only the service call fee today, which will be put towards our service.
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Ryan T.
Josh was very professional and knowledgeable. He took his time and explained everything in detail. Will definitely use them again if needed.
Response from the owner:Ryan Thompson- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
John M.
Response from the owner:John Marottek, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Christopher N.
Josh was very friendly and professional. I will work with them again.
Response from the owner:Christopher Noe, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Sean S.
Josh came out late the Wednesday night before thanksgiving. Our furnace was not working and we had very little hope. Josh was very thorough in diagnosing the issue and was able to enact a repair to get us through the holiday. I could not be more pleased by his professionalism and communication through the process.
Response from the owner:Sean Skalla, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Carbon Valley Heating and Air. We appreciate your business and look forward to serving you again in the future.
Peter W.
Gavin and TJ get an A+ for the outstanding installation they did of our new furnace. Friendly, professional, experts at their craft, and meticulous attention to detail including cleanup!
Response from the owner:Peter Weatherby- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.
Rick C.
Osley was awesome. I was impressed with the level of professionalism and work ethic he showed. He did an excellent job. Don't let that one get away!
Response from the owner:Rick Chavez- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.
Larene D.
Carbon valley is wonderful at helping maintain the furnace and a/c unit when needed as well as anything extra
Response from the owner:Thank you Larene for the amazing review, Dale is a great asset for us.
Michele R.
Kevin was awesome !!!!! Thank you. I feel fortunate to have Kevin take care of my boiler.
Response from the owner:Michele Roche, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.
Jim D.
Jed stopped the annoying vibration in the sides of my compressor unit.
Response from the owner:Jim Durham, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!


“Carbon Valley sent a tech out to my house immediately and took care of my HVAC needs. I decided to go with a full system replacement and couldn't be happier. I picked Carbon Valley over multiple other local brands due to their incredible customer service and great reputation in the area. I'm glad I did, and will remain a loyal customer in the future.”

- Paul W.

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“I called Carbon Valley due to my furnace leaking gas into the air. Kevin was able to asses the problem quickly and was able to get the part I needed and installed in a matter of a couple hours. Kevin was very knowledgeable and was able to walk me through exactly what had happened and gave me tips to make sure that I can keep my furnace running good in the future!”

- Matthew H.

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“Kevin was incredibly competent working on our furnace, plus he took time explaining what he did and things we can do in the near future to improve our home. For example, we will be installing a whole house steam humidifier and some other smaller things. He was polite, considerate (he put on the booties so he wouldn't track dirt into our house), and friendly. All in all, his visit to our home was a pleasure!”

- Dori E.

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“Kevin was very professional. He called me to let me know when he would arrive. Kevin verified my service call and additional needs. Cleaned my motor and did all the maintenance. I was asked if I had questions and went right to work. He explained what he was doing and even said I could watch the process. I highly recommend Kevin as he is outstanding. As a senior citizen we appreciate the time taken for peace of mind. Great customer service!!”

- Celine M.

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“Josh accomplished his seasonal inspection of our furnace and answered all of our questions in a friendly and professional manner. It was a pleasure to work with him.”

- Garland J.

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“Left a Google review too.
Kevin was professional, courteous, and prompt. Made sure I knew what he was doing and how to access all needed areas of Thermostat. Looking forward to using you guys again in the spring!”

- Tim A.

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