4.8
Based on 789 reviews
Celine M.
2 days ago
Was respectful of the home and my small heater. Very knowledgeable and found the issue quickly something others had missed. Open to answering my questions and not making me feel rushed. Osley was on time and has exceptional customer service. I was grateful and satisfied with my service call. Highly recommend this technician.
Response from the owner:Thank you Celine for the amazing feedback. We are thrilled we could earn your support and praise.
Robert B.
2 days ago
Very informative and great communication on the problem. He is a great technician.
Response from the owner:Robert Bisel, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.
Charles
3 days ago
Nick did a great job of identifying the issue, keeping us informed and getting the system running again.
Response from the owner:Charles, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Chrystine O.
5 days ago
Nick was great. He was very professional and friendly. I also appreciate that he was quick but my dog would have loved to have him here longer. Thanks, Nick.
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Amber H.
5 days ago
Great experience
Response from the owner:Thank you Amber for the 5 Star Review. It's our pleasure.
Leslie B.
5 days ago
Nick was great!
Response from the owner:Leslie Bierman- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
Joan D.
1 week ago
Osley my technician was very professional and did a great job. he was on time and seemed very knowledgeable will use this business again
Response from the owner:Joan Dagenhart, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Edward H.
2 weeks ago
Great guy gets the job done
Response from the owner:Edward Husovich, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Carbon Valley Heating and Air. We strive to exceed expectations, and we are grateful that we did so for you.
Roman N.
2 weeks ago
Nick Moden is personable, easy to talk and ask questions. Addressed his job professionally, explained what he needed to do and accomplished his job. Very efficient. Pleasure to have met him and hope to see him again at a future maintenance call. This service was part of annual service contract.
Response from the owner:Thank you Roman for the great review. Kevin is a great team member and we are proud to have him on our hvac service squad!
Peggy C.
2 weeks ago
Isley was great, on time for a furnace check, efficient, helpful and explained his findings well! Will definitely use again!
Response from the owner:Peggy Chamberlain, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Carbon Valley Heating and Air. We appreciate your business and look forward to serving you again in the future.


“Mr. Dale Moe made a service call to us on August 11, 2020 at 10673 Coal Mine Street, Firestone, CO.  We were impressed with his knowledge, professionalism, demeanor, and expertise throughout his visit.  Thank you for sending such a competent and caring individual to represent your company.  We appreciated him resolving our air conditioner problem quickly” since it was 99 degrees on the hot day.  We highly recommend him and your company to anyone in need of HVAC services. Your receptionist, Haley, was also helpful in scheduling our appointment in a timely manner.” – Jack and Judy B.
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From the beginning phone call to the final interaction with the technician, the experience has been outstanding. The technician was information and provided explanations that made the decision to go with the Carrier Furnace and Carbon Valley the perfect decision to meet my needs.

– Barbara E.

- Warren W.

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quickly found problem, very courteous.
Thanks!

– Jim F.

- Warren W.

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They were so amazing! Being able to get me in when others couldn’t for weeks. My A/C unit went out and after dealing with other companies that would either not call me back or have schedules out for weeks they were very easy to work with. The tech Dale was so kind and quick. He was done in 15 minutes and arrived on time. I will definitely recommend and use them again if something ever happens.

– Erin D.

- Warren W.

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Job was completed on time, and technician was very professional. He explained all the repair work, did a thorough job cleaning up.

– Charles L.

- Warren W.

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The service we had was excellent. The technician was very efficient and got us up and running in no time. I would recommend Carbon Valley to anyone, anytime.

– Cynthia W.

- Warren W.

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Dale showed up right on time and was really knowledgeable, friendly, and conscientious in his work. I really appreciate things going so smoothly and will use Carbon Valley heating and air again. Thank you

– Kimberly C.

- Warren W.

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In what may be the busiest season for AC, they responded quickly, carry a top of the line system and take pride in their work. Same goes for the heater. Knew I had to replace it soon than later and was grateful to talk with someone I could trust to get the job done.

– Ethel G.

- Warren W.

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Our installer, Zach, was phenomenal. He stayed late to verify everything was working properly prior to leaving. Everyone at the company I dealt with was professional and very knowledgeable. In addition, their pricing was competitive.

– Scott R.

- Warren W.

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This technician had to do a lot of diagnostic work to find out what was wrong with my air conditioner and he had to check out the air conditioner and the thermostat and the furnace downstairs was a long process to find out that it had been wired incorrectly by the builder. I was very impressed with his knowledge and His dedication to solve this problem

– Mark P.

- Warren W.

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Call us at (720) 507-9924!