From the beginning phone call to the final interaction with the technician, the experience has been outstanding. The technician was information and provided explanations that made the decision to go with the Carrier Furnace and Carbon Valley the perfect decision to meet my needs.
– Barbara E.
- Warren W.
They were so amazing! Being able to get me in when others couldn’t for weeks. My A/C unit went out and after dealing with other companies that would either not call me back or have schedules out for weeks they were very easy to work with. The tech Dale was so kind and quick. He was done in 15 minutes and arrived on time. I will definitely recommend and use them again if something ever happens.
– Erin D.
- Warren W.
Job was completed on time, and technician was very professional. He explained all the repair work, did a thorough job cleaning up.
– Charles L.
- Warren W.
The service we had was excellent. The technician was very efficient and got us up and running in no time. I would recommend Carbon Valley to anyone, anytime.
– Cynthia W.
- Warren W.
Dale showed up right on time and was really knowledgeable, friendly, and conscientious in his work. I really appreciate things going so smoothly and will use Carbon Valley heating and air again. Thank you
– Kimberly C.
- Warren W.
In what may be the busiest season for AC, they responded quickly, carry a top of the line system and take pride in their work. Same goes for the heater. Knew I had to replace it soon than later and was grateful to talk with someone I could trust to get the job done.
– Ethel G.
- Warren W.
Our installer, Zach, was phenomenal. He stayed late to verify everything was working properly prior to leaving. Everyone at the company I dealt with was professional and very knowledgeable. In addition, their pricing was competitive.
– Scott R.
- Warren W.
This technician had to do a lot of diagnostic work to find out what was wrong with my air conditioner and he had to check out the air conditioner and the thermostat and the furnace downstairs was a long process to find out that it had been wired incorrectly by the builder. I was very impressed with his knowledge and His dedication to solve this problem
– Mark P.
- Warren W.