4.8
Based on 789 reviews
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Celine M.
2 days ago
Was respectful of the home and my small heater. Very knowledgeable and found the issue quickly something others had missed. Open to answering my questions and not making me feel rushed. Osley was on time and has exceptional customer service. I was grateful and satisfied with my service call. Highly recommend this technician.
Response from the owner:Thank you Celine for the amazing feedback. We are thrilled we could earn your support and praise.
Robert B.
2 days ago
Very informative and great communication on the problem. He is a great technician.
Response from the owner:Robert Bisel, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.
Charles
3 days ago
Nick did a great job of identifying the issue, keeping us informed and getting the system running again.
Response from the owner:Charles, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Chrystine O.
5 days ago
Nick was great. He was very professional and friendly. I also appreciate that he was quick but my dog would have loved to have him here longer. Thanks, Nick.
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Amber H.
5 days ago
Great experience
Response from the owner:Thank you Amber for the 5 Star Review. It's our pleasure.
Leslie B.
5 days ago
Nick was great!
Response from the owner:Leslie Bierman- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
Joan D.
1 week ago
Osley my technician was very professional and did a great job. he was on time and seemed very knowledgeable will use this business again
Response from the owner:Joan Dagenhart, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Edward H.
2 weeks ago
Great guy gets the job done
Response from the owner:Edward Husovich, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Carbon Valley Heating and Air. We strive to exceed expectations, and we are grateful that we did so for you.
Roman N.
2 weeks ago
Nick Moden is personable, easy to talk and ask questions. Addressed his job professionally, explained what he needed to do and accomplished his job. Very efficient. Pleasure to have met him and hope to see him again at a future maintenance call. This service was part of annual service contract.
Response from the owner:Thank you Roman for the great review. Kevin is a great team member and we are proud to have him on our hvac service squad!
Peggy C.
2 weeks ago
Isley was great, on time for a furnace check, efficient, helpful and explained his findings well! Will definitely use again!
Response from the owner:Peggy Chamberlain, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Carbon Valley Heating and Air. We appreciate your business and look forward to serving you again in the future.


Rick C. in Erie, CO

I’ll pass his information on to others. – Rick C.

- Warren W.

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Sharon B. in Erie, CO

My heat went out on one of the coldest winter nights we’ve had this year. In spite of having many service calls, everyone I interacted with was kind, courteous and competent. Josh was especially helpful in making the repairs and explaining what had happened and what he needed to do to repair it. So grateful!!

– Sharon B.

- Warren W.

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Karen P. in Erie, CO

They were able to come right out to my rental the same day and spent time with my tenant going through the system.

– Karen P.

- Warren W.

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Kevin G. in Firestone, CO

I have been a customer of Carbon Valley Heating & Air for many years. They maintain my furnace and keep it running in top shape. The servicemen are always polite and friendly; they are very easy to work with. They arrive when they say they will. I think they are a great company, and I plan to continue using them for many years to come.

– Kevin G.

- Warren W.

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Tom D. in Frederick, CO

Dale on sales was direct and responsive.
Zack for the install was both very efficient and helpful in all respects.

– Tom D.

- Warren W.

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Denise D. in Longmont, CO

I called Josh when my AC suddenly died in the middle of a heat wave. He was at my house in 60 min and showed me how to do part of the repair myself so I could save money. Best repair experience ever!

– Denise D.

- Warren W.

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Madeline B. in Longmont, CO

Would haven liked an itemized breakdown of the charges…but other than that service was excellent

– Madeline B.

- Warren W.

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