Electrical, Plumbing & HVAC Customer Reviews

4.8

Based on 780 reviews

Joe W.

1 day ago

Gavin Ehrlich with Carbon Valley was great, checked over everything, talked us through some options and was just generally enjoyable to work with

Response from the owner:Thank you Joe for the great review. We are always here for your HVAC needs for service and install.

Robin M.

4 days ago

Andre was very knowledgeable, friendly and polite. We enjoyed meeting him.

Response from the owner:Robin Monthei, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.

Robin and John M.

5 days ago

Andre did a great job as usual. He always explains everything well.

Response from the owner:Robin and John Monthei, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!

Nancy D.

5 days ago

Osley was very polite and terrific at helping us to figure out our Nest thermostat. He is a great representation for your company.

Response from the owner:Nancy Davis- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!

Ronald D.

5 days ago

Response from the owner:Ronald Davis, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.

Theresa C.

6 days ago

Andre came over to do our Fall maintenance on our HVAC system. Andre was great with communication. We received texts he was on his way to our home, and when he arrived. Andre was very nice, professional, and knowledgeable in his field. After the maintenance inspection was done, he communicated the results, and made recommendations on things that could be done, or improved. He was never pushy, or forceful in his approach, about anything, and that goes a long way with us. He is very calm, and precise in his explanations. We hope we get Andre back for our next inspection. Thank you, Andre. Job well done.

Response from the owner:Theresa Coffee, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.

Larry G.

1 week ago

Nick did a super job inspecting our 2 furnaces today. He was very thorough and professional. He found a worn igniter and a capacitor that were both going bad. He replaced both and ensured us we are all set for the cold months ahead.

Trish W.

1 week ago

Osley was extremely knowledgeable and helpful for us today. We felt he went above and beyond with the inspection of our AC unit and explained everything he was doing very thoroughly. He was very professional and came very quickly to the house. Definitely recommend this company and osley in particular!

Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.

Garold B.

1 week ago

A very nice experience! The technician (Andre Chappell) was a pleasure to work with. He explained in detail what he was doing and was very conscientious about our home. Andre did a great job!

Response from the owner:Thank you Garold! We appreciate your kind words and taking the time to leave us a positive review and to let us know your home was taken care of as well. We look forward to helping you out in the future.

Mira D.

2 weeks ago

Andre was wonderful. He was professional and timely. Extremely happy with his performance.

Response from the owner:Thank you, Mira! We appreciate the 5-star review. We look forward to serving you again in the future.

Rick C. in Erie, CO

I’ll pass his information on to others. – Rick C.

- Warren W.

| March 10, 2021

Sharon B. in Erie, CO

My heat went out on one of the coldest winter nights we’ve had this year. In spite of having many service calls, everyone I interacted with was kind, courteous and competent. Josh was especially helpful in making the repairs and explaining what had happened and what he needed to do to repair it. So grateful!!

– Sharon B.

- Warren W.

| February 28, 2021

Karen P. in Erie, CO

They were able to come right out to my rental the same day and spent time with my tenant going through the system.

– Karen P.

- Warren W.

| February 24, 2021

Joe P. in Longmont, CO

Quick response, quality work.

– Joe P.

- Warren W.

| February 19, 2021

Kevin G. in Firestone, CO

I have been a customer of Carbon Valley Heating & Air for many years. They maintain my furnace and keep it running in top shape. The servicemen are always polite and friendly; they are very easy to work with. They arrive when they say they will. I think they are a great company, and I plan to continue using them for many years to come.

– Kevin G.

- Warren W.

| February 9, 2021

Terry W. in Frederick, CO

Great Service

– Terry W.

- Warren W.

| January 31, 2021

Tom D. in Frederick, CO

Dale on sales was direct and responsive.
Zack for the install was both very efficient and helpful in all respects.

– Tom D.

- Warren W.

| October 16, 2020

Denise D. in Longmont, CO

I called Josh when my AC suddenly died in the middle of a heat wave. He was at my house in 60 min and showed me how to do part of the repair myself so I could save money. Best repair experience ever!

– Denise D.

- Warren W.

| September 7, 2020