4.8
Based on 740 reviews
Thomas Z.
18 hours ago
These guys have been taking care of our HVAC system for years. They always keep things running smoothly and efficiently and I wouldn’t dare let another company through my front door!
Alan S.
2 days ago
We received outstanding and timely restoration of our system today. Your technician was very professional and confident. Well done and much appreciated. Thank you.
Response from the owner:Thank you so much for taking a moment to let us know how we are doing. It is because of feedback like yours that we are able to confirm that we are heading in the right direction. We look forward to your next visit. It was indeed a pleasure to serve you.
Nancy D.
2 days ago
Osley was very polite and terrific at helping us to figure out our Nest thermostat. He is a great representation for your company.
Response from the owner:Nancy Davis- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
Jade & Aaron H.
3 days ago
Osley did a great job with diagnosing and getting our a/c back up and running promptly. He made the necessary repairs, was polite and communicative. Thank you! We also, same day, had an issue with our water heater. Osley made a phone call into the company and Alex Cazares with Carbon Valley was out promptly to diagnose. We went with a water heater replacement. Alex was also very communicative, friendly and fast with the water heater replacement to get us up and running! We plan on using them annually with system maintenances, inspections and any necessary repairs. Thank you all!
Response from the owner:Thank you, Jade & Aaron Home! Our team takes pride in delivering high-quality work and exceptional customer service. Your positive review is a testament to our commitment to providing the best services in Firestone. Thank you for choosing us for your water heater service, and we hope to have the opportunity to assist you again in the future.
Richard S.
4 days ago
Dan Manchester was excellent from start to finish. He quickly diagnosed the issue with my hot water heater and clearly explained what was going on and what needed to be done. I really appreciated how he walked me through the process in a way that was easy to understand. On top of that, he was clean, efficient, and respectful of my space while completing the work. Everything was done professionally and in a timely manner. I’d absolutely recommend Dan to anyone needing reliable and knowledgeable service!
Response from the owner:Hello Richard, we wanted to take a moment to thank you for telling us more about your experience with us. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. We are so glad our efforts are paying off and you had the opportunity to experience superior service. We look forward to your next visit and will once again work hard to earn your endorsement.
Theresa C.
4 days ago
We needed to get someone out to look at our furnace right away, as it is having issues. From the woman who answered the phone, Wes, and Osley, they did an awesome job getting someone over the same day. Osley was able to check the furnace, and tell us exactly what was going on with it. Very nice, professional, and knowledgeable. We paid only the service call fee today, which will be put towards our service.
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Matthew S.
1 week ago
Response from the owner:Matthew Starr, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Carbon Valley Heating and Air. We strive to exceed expectations, and we are grateful that we did so for you.
Sam C.
2 weeks ago
Response from the owner:Sam Cooper, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Carbon Valley Heating and Air. We appreciate your business and look forward to serving you again in the future.
Tamanee D.
2 weeks ago
As always the service was excellent and the technician was awesome. Thank you again Carbon Valley Heating and Ir.
Response from the owner:We are delighted to hear that you were happy with our HVAC services. Thank you for taking the time to share your experience with us. Your satisfaction is our priority!
Rick Godec G.
2 weeks ago
Osley Manchego is very observant, knowledgeable, listens well, and was very helpful resolving a difficult Carrier Heat Pump repair He provided excellent service for my air conditioner. I strongly recommend him to assist you with your HVAC needs.
Response from the owner:Thank you Rick. Gavin is a great technician. We appreciate your support and business.


I’ll pass his information on to others. – Rick C.

- Warren W.

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My heat went out on one of the coldest winter nights we’ve had this year. In spite of having many service calls, everyone I interacted with was kind, courteous and competent. Josh was especially helpful in making the repairs and explaining what had happened and what he needed to do to repair it. So grateful!!

– Sharon B.

- Warren W.

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They were able to come right out to my rental the same day and spent time with my tenant going through the system.

– Karen P.

- Warren W.

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I have been a customer of Carbon Valley Heating & Air for many years. They maintain my furnace and keep it running in top shape. The servicemen are always polite and friendly; they are very easy to work with. They arrive when they say they will. I think they are a great company, and I plan to continue using them for many years to come.

– Kevin G.

- Warren W.

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Dale on sales was direct and responsive.
Zack for the install was both very efficient and helpful in all respects.

– Tom D.

- Warren W.

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I called Josh when my AC suddenly died in the middle of a heat wave. He was at my house in 60 min and showed me how to do part of the repair myself so I could save money. Best repair experience ever!

– Denise D.

- Warren W.

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Would haven liked an itemized breakdown of the charges…but other than that service was excellent

– Madeline B.

- Warren W.

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Need HVAC, Plumbing, Electrical, and Insulation Service?

Contact the experts at Carbon Valley Heating, Air, Plumbing & Electrical.

Call us at (720) 507-9924!