Electrical, Plumbing & HVAC Customer Reviews

4.8

Based on 774 reviews

Richard M.

3 days ago

Osley arrived on time. He was very professional and courteous and pleasant. He Explained All my options in detail. I definitely will be using carbon valley in the future

Response from the owner:Richard Machemer, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.

kelsea R.

7 days ago

Amazing service. He really knows what he’s doing.

Response from the owner:kelsea reed, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Carbon Valley Heating and Air. We appreciate your business and look forward to serving you again in the future.

Steve H.

1 week ago

Osley was very thorough and did an excellent job fixing my AC. On another visit, Johnny was great to work with getting a gas line upgrade.

Response from the owner:Steve Hack- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.

Marian L.

2 weeks ago

My air conditioner went out on Sunday and Osley came this morning to troubleshoot the problem. He found the problem immediately and had my air conditioner running within a hour. This is the second time Osley service my air conditioner and I couldn’t be happier with the professional and friendly service that he provided.

Response from the owner:Marian Leutschaft, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Carbon Valley Heating and Air. We strive to exceed expectations, and we are grateful that we did so for you.

Carl J.

2 weeks ago

Nick was great to work with. He was friendly, professional, and took the time to explain what he was doing and answer my questions instead of just rushing through the job. I really appreciated how knowledgeable and personable he was. Excellent service and a very positive experience with Carbon Valley Heating, Air, Plumbing & Electrical. I would definitely recommend Nick.

Response from the owner:Carl Johnson, We are thrilled to hear that you were satisfied with our HVAC service. Our team works hard to provide efficient and reliable service, and we are glad to have met your expectations. If you ever need assistance in the future, please don't hesitate to reach out.

Libby S.

3 weeks ago

We’ve used this company for 2 HVAC units, service and maintenance and we cannot say enough good things about the care and attention they provide to their customers. Cannot recommend them enough for anything HVAC related.

Response from the owner:Libby Sudyka- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.

Debbie K.

3 weeks ago

I only had a dynastic done on Air Contioner. My repair man was very knowledgeable and helpful in explaining what the problem was and what it would take to get it fixed. Very professional.

Response from the owner:We are so grateful for your 5-star review! Hearing that our services met your expectations at Carbon Valley Heating and Air is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.

Madelle M.

3 weeks ago

Shout out to Russell for being thorough and so polite 😊

Response from the owner:Madelle Mulei, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!

Krystal P.

3 weeks ago

First time using your company in an emergency situation, Nick was amazing arrived earlier then talked about. Nick figured out the problem and took care of it right away, he even looked at another problem brought up during conversation. Would definitely return as a customer in the future if needed

Response from the owner:Krystal Piper, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.

Lisa F.

4 weeks ago

Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.

Rick C. in Erie, CO

I’ll pass his information on to others. – Rick C.

- Warren W.

| March 10, 2021

Sharon B. in Erie, CO

My heat went out on one of the coldest winter nights we’ve had this year. In spite of having many service calls, everyone I interacted with was kind, courteous and competent. Josh was especially helpful in making the repairs and explaining what had happened and what he needed to do to repair it. So grateful!!

– Sharon B.

- Warren W.

| February 28, 2021

Karen P. in Erie, CO

They were able to come right out to my rental the same day and spent time with my tenant going through the system.

– Karen P.

- Warren W.

| February 24, 2021

Joe P. in Longmont, CO

Quick response, quality work.

– Joe P.

- Warren W.

| February 19, 2021

Kevin G. in Firestone, CO

I have been a customer of Carbon Valley Heating & Air for many years. They maintain my furnace and keep it running in top shape. The servicemen are always polite and friendly; they are very easy to work with. They arrive when they say they will. I think they are a great company, and I plan to continue using them for many years to come.

– Kevin G.

- Warren W.

| February 9, 2021

Terry W. in Frederick, CO

Great Service

– Terry W.

- Warren W.

| January 31, 2021

Tom D. in Frederick, CO

Dale on sales was direct and responsive.
Zack for the install was both very efficient and helpful in all respects.

– Tom D.

- Warren W.

| October 16, 2020

Denise D. in Longmont, CO

I called Josh when my AC suddenly died in the middle of a heat wave. He was at my house in 60 min and showed me how to do part of the repair myself so I could save money. Best repair experience ever!

– Denise D.

- Warren W.

| September 7, 2020