Electrical, Plumbing & HVAC Customer Reviews

4.8

Based on 770 reviews

Debbie K.

1 day ago

I only had a dynastic done on Air Contioner. My repair man was very knowledgeable and helpful in explaining what the problem was and what it would take to get it fixed. Very professional.

Response from the owner:We are so grateful for your 5-star review! Hearing that our services met your expectations at Carbon Valley Heating and Air is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.

Carl J.

1 day ago

Nick was great to work with. He was friendly, professional, and took the time to explain what he was doing and answer my questions instead of just rushing through the job. I really appreciated how knowledgeable and personable he was. Excellent service and a very positive experience with Carbon Valley Heating, Air, Plumbing & Electrical. I would definitely recommend Nick.

Response from the owner:Carl Johnson, We are thrilled to hear that you were satisfied with our HVAC service. Our team works hard to provide efficient and reliable service, and we are glad to have met your expectations. If you ever need assistance in the future, please don't hesitate to reach out.

Madelle M.

2 days ago

Shout out to Russell for being thorough and so polite 😊

Response from the owner:Madelle Mulei, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!

Krystal P.

3 days ago

First time using your company in an emergency situation, Nick was amazing arrived earlier then talked about. Nick figured out the problem and took care of it right away, he even looked at another problem brought up during conversation. Would definitely return as a customer in the future if needed

Response from the owner:Krystal Piper, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.

Lisa F.

1 week ago

Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.

Ron T.

2 weeks ago

Today I had the pleasure to meet and have Russell Kacher repair my AC condenser. I was very impressed how knowledgeable and professional he was. I am very happy with the work he did today. I would definitely recommend him.

Response from the owner:Ron Touseull, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.

John L.

2 weeks ago

Nick did a great job sussing out the problem, also offered several options for payment and systems going forward.

Response from the owner:John Lacy, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.

Michael D.

2 weeks ago

Osley is a great tech and made sure we were taken care of today.

Response from the owner:Michael D'Angelo, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.

robert S.

2 weeks ago

Andre did a great job getting our ac up and running properly

Response from the owner:robert schneider- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!

Sylvia A.

2 weeks ago

I called CVHA because my Carrier minisplit AC just is not cooling adequately. I was happy Russell could come today. Russell was very lnowledgeable, professional and informative about function of my unit, checked the temp of air flow which was normal, checked that coolant was normal, found that the unit did not need to be cleaned, helped me reprogram the hand control. The high.outdoor temp and size of area requiring cooling is adversely affecting the unit's ability to cool. We discussed the addition of another unit in an adjacent section of the house and I will make a decision by next week.

Response from the owner:Sylvia Argilla, Thank you for your review! We are grateful for your feedback and for choosing us for your heating and cooling needs. Thank you!

Rick C. in Erie, CO

I’ll pass his information on to others. – Rick C.

- Warren W.

| March 10, 2021

Sharon B. in Erie, CO

My heat went out on one of the coldest winter nights we’ve had this year. In spite of having many service calls, everyone I interacted with was kind, courteous and competent. Josh was especially helpful in making the repairs and explaining what had happened and what he needed to do to repair it. So grateful!!

– Sharon B.

- Warren W.

| February 28, 2021

Karen P. in Erie, CO

They were able to come right out to my rental the same day and spent time with my tenant going through the system.

– Karen P.

- Warren W.

| February 24, 2021

Joe P. in Longmont, CO

Quick response, quality work.

– Joe P.

- Warren W.

| February 19, 2021

Kevin G. in Firestone, CO

I have been a customer of Carbon Valley Heating & Air for many years. They maintain my furnace and keep it running in top shape. The servicemen are always polite and friendly; they are very easy to work with. They arrive when they say they will. I think they are a great company, and I plan to continue using them for many years to come.

– Kevin G.

- Warren W.

| February 9, 2021

Terry W. in Frederick, CO

Great Service

– Terry W.

- Warren W.

| January 31, 2021

Tom D. in Frederick, CO

Dale on sales was direct and responsive.
Zack for the install was both very efficient and helpful in all respects.

– Tom D.

- Warren W.

| October 16, 2020

Denise D. in Longmont, CO

I called Josh when my AC suddenly died in the middle of a heat wave. He was at my house in 60 min and showed me how to do part of the repair myself so I could save money. Best repair experience ever!

– Denise D.

- Warren W.

| September 7, 2020