4.8
Based on 788 reviews
Mark R.
6 days ago
The teams at Carbon Valley Heating/Cooling were fantastic. Kept things clear, cleaning and comfortable.
Response from the owner:We are delighted to hear that you were happy with our HVAC services. Thank you for taking the time to share your experience with us. Your satisfaction is our priority!
Rafaela A.
2 weeks ago
Nick did a great job today! Thank you for wearing protective shoe covers.
Response from the owner:Thank you Rafaela, we greatly appreciate your review.
Jim M.
2 weeks ago
Osley arrived on time, did the furnace tune up and answered questions I had. Very professional. Would recommend Osley and Carbon Valley for all Heating and Cooling needs.
Response from the owner:Jim, we are so grateful for your feedback. We are are always committed to providing our customers excellent service and will let Gavin know too! We look forward to your next visit.
James B.
2 weeks ago
Good work, informative The rest of survey makes no sense
Response from the owner:James Britton, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Celine M.
3 weeks ago
Was respectful of the home and my small heater. Very knowledgeable and found the issue quickly something others had missed. Open to answering my questions and not making me feel rushed. Osley was on time and has exceptional customer service. I was grateful and satisfied with my service call. Highly recommend this technician.
Response from the owner:Thank you Celine for the amazing feedback. We are thrilled we could earn your support and praise.
Robert B.
3 weeks ago
Very informative and great communication on the problem. He is a great technician.
Response from the owner:Robert Bisel, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.
Charles
3 weeks ago
Nick did a great job of identifying the issue, keeping us informed and getting the system running again.
Response from the owner:Charles, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Chrystine O.
4 weeks ago
Nick was great. He was very professional and friendly. I also appreciate that he was quick but my dog would have loved to have him here longer. Thanks, Nick.
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Amber H.
4 weeks ago
Great experience
Response from the owner:Thank you Amber for the 5 Star Review. It's our pleasure.
Leslie B.
4 weeks ago
Nick was great!
Response from the owner:Leslie Bierman- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!


The technician (Dale) did a great job. He was very friendly and professional. – Robert H.

- Warren W.

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Came out quickly and gave me a very professional quote and explained all my choices. 1 week later, the technician was out to install. He was so professional, and such a hard worker.. I could not have been more impressed! Everything was complete in one day as promised. I would highly recommend

– Sandra A.

- Warren W.

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“My builder installed two mini split systems on my house and I have had ongoing issues with one of them, which the builder chose to not make right. Carbon Valley HVAC came highly recommended from a neighbor and I can see why. My entire interaction with them has been topnotch – professional and caring. Dale came and fixed my split system and I couldn't be happier. They have all of my future HVAC business as well as I will share the news with everybody I know.”

– Michelle J.

- Michelle J.

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I have used your service for years and will continue.. you are prompt, reliable and very fare.

– Lori M.

- Warren W.

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Came in diagnosed the problem quickly fixed it cleaned up and left

– Tyler W.

- Warren W.

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From the office to the onsite technicians, the team at CVHAC is always top notch. Personable, ON TIME, and knowledgeable. We are happy customers!

– Dawn K.

- Warren W.

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We were very happy with our installer, Zach, he was very knowledgeable and a hard worker. So far the furnace and central air are great!!

– Judy P.

- Warren W.

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Compressor stage failed, was replaced quickly. Service tech very neat and well organized. Did a great job.

– Bob C.

- Warren W.

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When my old furnace stopped working, Carbon Valley was my first call. Dale arrived the same day (Friday), unfortunately with some bad news — the 13-year-old builder-grade furnace had a cracked and leaking heat exchanger, the inside of the furnace was caked with soot and the steel body rusting away. The inducer motor was seized and shot.

He explained everything to me and said the best thing to do was replace the old furnace. Dale gave me a quote on 4 new Carrier furnaces. Being a thrifty consumer, I called other local businesses for competitive quotes. Carbon Valley had the best price by far, had the best service contract (2 years) and let me know about rebates that were available. So naturally, I chose Carbon Valley.

Coincidentally, the same day I got a flyer in the mail from Carbon Valley for $300 off a new installation. I called Josh on Sunday and he told me of course the coupon would be honored.

Dale emailed me on Sunday to let me know Zack would arrive on Monday to install the new furnace. Monday morning, Zack was right on time, with his apprentice, Derek. They kept the noise and dust to a minimum, got the furnace installed in a few hours, showed us how to use the new thermostat, and even fixed a leaking water drain line.

Haley took care of all the rebates, the building permit and scheduling the work. We even got more back in rebates than expected!

– Eric H.

- Warren W.

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Need HVAC, Plumbing, Electrical, and Insulation Service?

Contact the experts at Carbon Valley Heating, Air, Plumbing & Electrical.

Call us at (720) 507-9924!