Electrical, Plumbing & HVAC Customer Reviews

Based on 718 reviews

Charlyne

They were promt of coming down when I called, very helpful and explained everything good

Response from the owner:Charlyne, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!

Shelby L.

Nick was so professional and honest! Super personable and explained everything so well. Highly recommend!

Response from the owner:Shelby Landsman- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!

Larry S.

Blake Cohen was a very knowledgeable technician. He explained everything he was doing and how the equipment should function at my level of understanding. Very courteous and respectful. I reccomend Carbon Valley Heating and Air to everyone.

Response from the owner:Thank you Larry! We really enjoy having Blake on our team.

Jacob H.

Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.

sue B.

They came today to finish one last thing from their previous visit and quickly fixed it and no charge. Love this company - super friendly and professional.

Response from the owner:sue baker, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!

E M.

Carbon Valley Heat and Air came out and gave me a very thorough estimate after dealing with a very inflated estimate from another company. So Carbon Valley saved me from Save Home Heat and for that I will be eternally grateful. Dale Moe was exceptionally knowledgable and thorough and patient. This company has a lot of integrity and will not try to upsell you.

Response from the owner:E Marglin, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.

Paul C.

Nick was a pro. He serviced my a/c thoroughly and gave it a clean bill of health. Thanks carbon valley for your professionalism. Paul Castilleja

Response from the owner:Paul, Thank you!. We sure are happy to have you as a customer! Enjoy the summer.

Bill V.

Nick and Jared were here. Did a great job. I am now a Carbon Valley Comfort Club Member for life.

Response from the owner:Bill Venable, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Carbon Valley Heating and Air. We appreciate your business and look forward to serving you again in the future.

Don C.

Dale rocks, won't let anyone else take care of my equipment.

Danie F.

Dale is wonderful! He is so personable and explains everything where you can understand.

Response from the owner:Danie Fodge- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.

More reviews

Sam G. in Firestone, CO

Thanks to Dale who was very professional in his work, we needed a part for our furnace, but it wasn’t readily available. He loaned us two space heaters to use while he obtained the part from another location. When it arrived, he promptly came to our house and installed it. Great job! – Sam G.

- Warren W.

| November 11, 2018

Excellent Response and Service in Firestone, CO

Thanks to Dale who was very professional in his work. We needed a part for our furnace, but it wasn’t readily available. He loaned us two space heaters to use while he obtained the part from another location. When it arrived, he promptly came to our house and installed it. Great job!

– Sam G.

| November 10, 2018

William P. in Erie, CO

Carbon Valley Heating & Air is great. They installed my furnace about seven years ago and have been taking care of maintenance and servicing for me. Most recently they came by to do the annual servicing. The technician who came out was professional and efficient. He did what he was supposed to and didn’t leave a mess. He came in on time, took care of the job and was courteous throughout. Overall, I’d say it’s been a good experience with this company.

– William P.

- Warren W.

| November 10, 2018

Good Experience for Many Years in Erie, CO

– William P.

| November 9, 2018

Raquel Y. in Firestone, CO

Brian provides such excellent service and explains every thing to me in a way I understand

– Raquel Y.

- Warren W.

| October 27, 2018

Rose M. in Frederick, CO

the tech was knowledgeable and did a fine job of furnace tune up

– Rose M.

- Warren W.

| October 19, 2018

Bob A. in Firestone, CO

Great Service.

– Bob A.

- Warren W.

| October 3, 2018

Kendra B. in Frederick, CO

A technician from Carbon Valley Heating & Air recently came out to service our air conditioner unit. While he was here, he also provided us with a quote to replace our air conditioner and furnace system. Everything was great, and since we are on their customer service plan, they come out to do maintenance to our A/C unit regularly. The technician did a good job. He was on time and was professional and courteous. We’re still talking about the replacement, but even if we don’t do that soon, we would absolutely use them again.

– Kendra B.

- Warren W.

| September 29, 2018