4.8
Based on 723 reviews
Robert A.
2 days ago
Nick was very thorough, polite, and professional.
Response from the owner:Hi Robert, We are thrilled to hear that you had a positive experience with Carbon Valley Heating and Air. We truly appreciate you taking the time to leave a 5-star review! Your review means so much to us and we are so happy to have provided you with professional, thorough, and polite service. Please do not hesitate to contact us if you have any further needs. Thank you for your kind words!
Dave E.
3 days ago
Very friendly and very helpful. Additionally, he was very informative as he was diagnosing the problems. .
Response from the owner:Thanks for the 5-star review, Dave! We're so pleased that Blake could handle your emergency quickly and efficiently. We know how daunting emergency repairs can be; we always strive to provide the best service, and we're glad your experience with Blake was great. We always appreciate when customers take the time to give us feedback, and thank you for choosing Carbon Valley Heating and Air.
Arianna M.
4 days ago
Carbon Valley Heating and Air are incredibly responsive, helpful, and fairly priced. They were great to work with, and I highly recommend them to anyone looking for HVAC services.
Response from the owner:Arianna Morris, Thank you for your review! We are grateful for your feedback and for choosing us for your heating and cooling needs. Thank you!
Roman N.
4 days ago
Osley is a great person, meticulous in his worked and explained all questions that I asked. He is a great asset to your organization. You can send him anytime
Response from the owner:Thank you Roman for the great review. Kevin is a great team member and we are proud to have him on our hvac service squad!
Jeff B.
4 days ago
Response from the owner:Jeff Binkly- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.
Jim L.
5 days ago
Excellent service, reasonable prices and prompt service. Love supporting a local team!
Response from the owner:Jim Loeck, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Carbon Valley Heating and Air. We strive to exceed expectations, and we are grateful that we did so for you.
Dexter V.
6 days ago
Kevin was very helpful and got us back up and running in no time
Response from the owner:Dexter Varra, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.
Tracy G.
6 days ago
Osley called 30 minutes before his prompt arrival and methodically went through every aspect of diagnosing my heater. He took time to explain how the heater works and what could be causing it to be tripping out and throwing an error code. After a short 30 minutes we was able to diagnose and fix the issue! He is truly a hero!! In addition, he made sure everything else on the unit was working properly. I would highly recommend Osley!!
Response from the owner:Tracy Gustafson, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.
Terry W.
4 weeks ago
Nick did a great job and took care of all our needs.
Response from the owner:Thank you so much for your 5-star review, Terry! We appreciate your feedback and are thrilled that Victor did a great job, as usual. At Carbon Valley Heating and Air, we strive to provide the highest quality of service, and your kind words speak to our dedication. Thanks again for your support!
Therese H.
1 month ago
Dale Moe was a fantastic project consultant. He was patient and beyond helpful educating me in a subject I quite literally knew nothing about.
Response from the owner:We are so grateful for your 5-star review! Hearing that our services met your expectations at Carbon Valley Heating and Air is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.


I only have limited experience working with Carbon Valley Heating & Air. They have come out a couple times to do some routine maintenance on my heating a cooling units. They haven’t really done much work for me, but so far what I have seen has been nothing but positive. I would use them again. – Chris S.

- Warren W.

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“These guys are the best… they work with you and tell you up front about what is going on… I had wished I got the them to do my installation of the new heater/AC in my home… what ever you do not go to Welzig they just take your money and run.

- Carlos M.

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My Technician was on time. He was honest, detailing out what could wait what was a must. He was very forthright with all pricing and where my immediate concerns needed to be addressed. I will certainly use them when I replace my furnace in the near future and will tell folks I know about them as well.

– Chris B.

- Warren W.

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“It’s been over a month since Bryan came to look at my AC unit. I had two other companies recommend I needed to replace my entire unit, costing thousands. Bryan was extremely thorough and was able to fix the unit for under $120! I have noticed a significant decrease in my energy bill, as the savings have more than paid for the service. I couldn't be happier! Plus, the unit isn't running constantly and is much quieter.”

– Jessica W.

- Jessica W.

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We had a problem with our furnace, it wasn’t igniting so I made a call and they came out quickly, within an hour or two which was really appreciated. To me the only thing was they charged me 280 dollars for a 20 dollar part. I was little disappointed in that, I rather be charged for emergency services rather than over charged on a part. But other than that they were great, they were quick and efficient once they started the work.

– Joe M.

- Warren W.

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We had a fan go out in our furnace and I called Carbon Valley Heating & Air because I saw an ad somewhere. The tech who came out was named Brian and he did the work and got the job done in a short amount of time. He was professional, courteous, and really pleasant to deal with.
This was our first time using Carbon Valley Heating & Air and they are a very professional and customer service oriented company. I’d recommend them to anyone and we’ll use them again the next time we need them.

– Brandy Z.

- Warren W.

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“The technician was courteous and informative about what he was doing. He completed the job with my full satisfaction. I have no problem calling him back to do more work in the future.”

– Robert B.

- Robert B.

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The companies technician Bryan Kovac arrived on time, reviewed with us our problems, and then systematically went through the furnace and corrected the problem. This sounds simple, but it took Bryan working 5 hours straight to do the diagnostics, clean out the furnace parts, reassemble the furnace and then staying long enough to ensure the problem was fixed. Prior to Bryan we had two other technicians (from the home builder) come and adjust things, but never corrected the problem. Bryan just didn’t walk away from issue. He truly wanted to see the problem corrected. If Bryan is like other employees at Carbon Valley, I will definitely call them again and will highly recommend them to others.

– Terry B.

- Warren W.

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