4.8
Based on 788 reviews
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Mark R.
5 days ago
The teams at Carbon Valley Heating/Cooling were fantastic. Kept things clear, cleaning and comfortable.
Response from the owner:We are delighted to hear that you were happy with our HVAC services. Thank you for taking the time to share your experience with us. Your satisfaction is our priority!
Rafaela A.
2 weeks ago
Nick did a great job today! Thank you for wearing protective shoe covers.
Response from the owner:Thank you Rafaela, we greatly appreciate your review.
Jim M.
2 weeks ago
Osley arrived on time, did the furnace tune up and answered questions I had. Very professional. Would recommend Osley and Carbon Valley for all Heating and Cooling needs.
Response from the owner:Jim, we are so grateful for your feedback. We are are always committed to providing our customers excellent service and will let Gavin know too! We look forward to your next visit.
James B.
2 weeks ago
Good work, informative The rest of survey makes no sense
Response from the owner:James Britton, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Celine M.
3 weeks ago
Was respectful of the home and my small heater. Very knowledgeable and found the issue quickly something others had missed. Open to answering my questions and not making me feel rushed. Osley was on time and has exceptional customer service. I was grateful and satisfied with my service call. Highly recommend this technician.
Response from the owner:Thank you Celine for the amazing feedback. We are thrilled we could earn your support and praise.
Robert B.
3 weeks ago
Very informative and great communication on the problem. He is a great technician.
Response from the owner:Robert Bisel, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.
Charles
3 weeks ago
Nick did a great job of identifying the issue, keeping us informed and getting the system running again.
Response from the owner:Charles, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Chrystine O.
3 weeks ago
Nick was great. He was very professional and friendly. I also appreciate that he was quick but my dog would have loved to have him here longer. Thanks, Nick.
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Amber H.
4 weeks ago
Great experience
Response from the owner:Thank you Amber for the 5 Star Review. It's our pleasure.
Leslie B.
4 weeks ago
Nick was great!
Response from the owner:Leslie Bierman- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!


Chris B. in Dacono, CO

This is my second major experience with Carbon Valley Heating and Air. They have always been clean in their garb. Their explanations and concerns have always been in easy to follow terms. They pre-called me prior to arriving and they were early both times. I am a disabled Veteran with Multiple Sclerosis. Heat is the enemy. My AC went out when it was 99 degrees outside. My house was a hotbox and it was pushing me into relapse like symptoms. They moved heaven and earth to work me in early as they could. I am grateful. Their prices are competitive and they carry quality products. Especially with Heating and AC, you get what you pay for. – Chris B.

- Warren W.

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Raquel Y. in Firestone, CO

I am always treated courteously. Given information I need to make the right decision on my heating and air conditioning needs

– Raquel Y.

- Warren W.

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Andrea S. in Broomfield, CO

Brian said he would return following Monday with correct compressor but did not show. Concerned about future problems with wrong compressor.

– Andrea S.

- Warren W.

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John S. in Erie, CO

still waiting on insurance to review and approve or decline claim

– John S.

- Warren W.

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Paul M. in Frederick, CO

The salesman, Wes, was personable and informative, and knew well what needed to be done and his time estimate was exact.
The two servicemen were professional and clean-cut. They introduced themselves, looked over the area, discussed with us what was to be done, and quickly and (relatively) quietly set about.
Even the office (Jody) was easy to work with; I always spoke to a person and not a machine.
Memorable experience and I will definitely recommend them (and we have already referred one friend).

– Paul M.

- Warren W.

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Ray M. in Firestone, CO

The tech was very helpful and was able to fix the air conditioner in a timely matter

– Ray M.

- Warren W.

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Cindy A. in Firestone, CO

We called in dire need of repairs on our a.c. unit and and a tech was sent out first thing the next morning. He was very knowledgeable, diligent and very professional. He explained everything in detail what needed to be repaired. We are very happy and staying cool this summer! Thank you Carbon Valley heating & air.

– Cindy A.

- Warren W.

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