Electrical, Plumbing & HVAC Customer Reviews

4.8

Based on 723 reviews

Robert A.

8 hours ago

Gavin thoroughly explained what he was going to do. He was polite and professional.

Response from the owner:Hi Robert, We are thrilled to hear that you had a positive experience with Carbon Valley Heating and Air. We truly appreciate you taking the time to leave a 5-star review! Your review means so much to us and we are so happy to have provided you with professional, thorough, and polite service. Please do not hesitate to contact us if you have any further needs. Thank you for your kind words!

Dave E.

3 days ago

Very friendly and very helpful. Additionally, he was very informative as he was diagnosing the problems. .

Response from the owner:Thanks for the 5-star review, Dave! We're so pleased that Blake could handle your emergency quickly and efficiently. We know how daunting emergency repairs can be; we always strive to provide the best service, and we're glad your experience with Blake was great. We always appreciate when customers take the time to give us feedback, and thank you for choosing Carbon Valley Heating and Air.

Arianna M.

4 days ago

Carbon Valley Heating and Air are incredibly responsive, helpful, and fairly priced. They were great to work with, and I highly recommend them to anyone looking for HVAC services.

Response from the owner:Arianna Morris, Thank you for your review! We are grateful for your feedback and for choosing us for your heating and cooling needs. Thank you!

Roman N.

4 days ago

Osley is a great person, meticulous in his worked and explained all questions that I asked. He is a great asset to your organization. You can send him anytime

Response from the owner:Thank you Roman for the great review. Kevin is a great team member and we are proud to have him on our hvac service squad!

Jeff B.

5 days ago

Response from the owner:Jeff Binkly- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.

Jim L.

5 days ago

Excellent service, reasonable prices and prompt service. Love supporting a local team!

Response from the owner:Jim Loeck, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Carbon Valley Heating and Air. We strive to exceed expectations, and we are grateful that we did so for you.

Dexter V.

6 days ago

Kevin was very helpful and got us back up and running in no time

Response from the owner:Dexter Varra, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.

Tracy G.

6 days ago

Osley called 30 minutes before his prompt arrival and methodically went through every aspect of diagnosing my heater. He took time to explain how the heater works and what could be causing it to be tripping out and throwing an error code. After a short 30 minutes we was able to diagnose and fix the issue! He is truly a hero!! In addition, he made sure everything else on the unit was working properly. I would highly recommend Osley!!

Response from the owner:Tracy Gustafson, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.

Terry W.

4 weeks ago

Nick did a great job and took care of all our needs.

Response from the owner:Thank you so much for your 5-star review, Terry! We appreciate your feedback and are thrilled that Victor did a great job, as usual. At Carbon Valley Heating and Air, we strive to provide the highest quality of service, and your kind words speak to our dedication. Thanks again for your support!

Therese H.

1 month ago

Dale Moe was a fantastic project consultant. He was patient and beyond helpful educating me in a subject I quite literally knew nothing about.

Response from the owner:We are so grateful for your 5-star review! Hearing that our services met your expectations at Carbon Valley Heating and Air is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.

Andrea S. in Broomfield, CO

Brian said he would return following Monday with correct compressor but did not show. Concerned about future problems with wrong compressor. – Andrea S.

- Warren W.

| July 19, 2018

John S. in Erie, CO

still waiting on insurance to review and approve or decline claim

– John S.

- Warren W.

| July 14, 2018

Paul M. in Frederick, CO

The salesman, Wes, was personable and informative, and knew well what needed to be done and his time estimate was exact.
The two servicemen were professional and clean-cut. They introduced themselves, looked over the area, discussed with us what was to be done, and quickly and (relatively) quietly set about.
Even the office (Jody) was easy to work with; I always spoke to a person and not a machine.
Memorable experience and I will definitely recommend them (and we have already referred one friend).

– Paul M.

- Warren W.

| July 4, 2018

Sylvia A. in Longmont, CO

satisfied with work.

– Sylvia A.

- Warren W.

| June 26, 2018

C. in Boulder, CO

helpful and polite

– C.

- Warren W.

| June 22, 2018

Annette S. in Firestone, CO

DON’T HAVE TIME FOR ALL THIS

– Annette S.

- Warren W.

| June 21, 2018

Ray M. in Firestone, CO

The tech was very helpful and was able to fix the air conditioner in a timely matter

– Ray M.

- Warren W.

| June 20, 2018

Cindy A. in Firestone, CO

We called in dire need of repairs on our a.c. unit and and a tech was sent out first thing the next morning. He was very knowledgeable, diligent and very professional. He explained everything in detail what needed to be repaired. We are very happy and staying cool this summer! Thank you Carbon Valley heating & air.

– Cindy A.

- Warren W.

| June 17, 2018