4.8
Based on 789 reviews
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Celine M.
1 day ago
Was respectful of the home and my small heater. Very knowledgeable and found the issue quickly something others had missed. Open to answering my questions and not making me feel rushed. Osley was on time and has exceptional customer service. I was grateful and satisfied with my service call. Highly recommend this technician.
Response from the owner:Thank you Celine for the amazing feedback. We are thrilled we could earn your support and praise.
Robert B.
2 days ago
Very informative and great communication on the problem. He is a great technician.
Response from the owner:Robert Bisel, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.
Charles
2 days ago
Nick did a great job of identifying the issue, keeping us informed and getting the system running again.
Response from the owner:Charles, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Chrystine O.
4 days ago
Nick was great. He was very professional and friendly. I also appreciate that he was quick but my dog would have loved to have him here longer. Thanks, Nick.
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Amber H.
5 days ago
Great experience
Response from the owner:Thank you Amber for the 5 Star Review. It's our pleasure.
Leslie B.
5 days ago
Nick was great!
Response from the owner:Leslie Bierman- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
Joan D.
1 week ago
Osley my technician was very professional and did a great job. he was on time and seemed very knowledgeable will use this business again
Response from the owner:Joan Dagenhart, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Edward H.
2 weeks ago
Great guy gets the job done
Response from the owner:Edward Husovich, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Carbon Valley Heating and Air. We strive to exceed expectations, and we are grateful that we did so for you.
Roman N.
2 weeks ago
Nick Moden is personable, easy to talk and ask questions. Addressed his job professionally, explained what he needed to do and accomplished his job. Very efficient. Pleasure to have met him and hope to see him again at a future maintenance call. This service was part of annual service contract.
Response from the owner:Thank you Roman for the great review. Kevin is a great team member and we are proud to have him on our hvac service squad!
Peggy C.
2 weeks ago
Isley was great, on time for a furnace check, efficient, helpful and explained his findings well! Will definitely use again!
Response from the owner:Peggy Chamberlain, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Carbon Valley Heating and Air. We appreciate your business and look forward to serving you again in the future.


Chris B. in Dacono, CO

This is my second major experience with Carbon Valley Heating and Air. They have always been clean in their garb. Their explanations and concerns have always been in easy to follow terms. They pre-called me prior to arriving and they were early both times. I am a disabled Veteran with Multiple Sclerosis. Heat is the enemy. My AC went out when it was 99 degrees outside. My house was a hotbox and it was pushing me into relapse like symptoms. They moved heaven and earth to work me in early as they could. I am grateful. Their prices are competitive and they carry quality products. Especially with Heating and AC, you get what you pay for. – Chris B.

- Warren W.

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Raquel Y. in Firestone, CO

I am always treated courteously. Given information I need to make the right decision on my heating and air conditioning needs

– Raquel Y.

- Warren W.

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Andrea S. in Broomfield, CO

Brian said he would return following Monday with correct compressor but did not show. Concerned about future problems with wrong compressor.

– Andrea S.

- Warren W.

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John S. in Erie, CO

still waiting on insurance to review and approve or decline claim

– John S.

- Warren W.

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Paul M. in Frederick, CO

The salesman, Wes, was personable and informative, and knew well what needed to be done and his time estimate was exact.
The two servicemen were professional and clean-cut. They introduced themselves, looked over the area, discussed with us what was to be done, and quickly and (relatively) quietly set about.
Even the office (Jody) was easy to work with; I always spoke to a person and not a machine.
Memorable experience and I will definitely recommend them (and we have already referred one friend).

– Paul M.

- Warren W.

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Ray M. in Firestone, CO

The tech was very helpful and was able to fix the air conditioner in a timely matter

– Ray M.

- Warren W.

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Cindy A. in Firestone, CO

We called in dire need of repairs on our a.c. unit and and a tech was sent out first thing the next morning. He was very knowledgeable, diligent and very professional. He explained everything in detail what needed to be repaired. We are very happy and staying cool this summer! Thank you Carbon Valley heating & air.

– Cindy A.

- Warren W.

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