Electrical, Plumbing & HVAC Customer Reviews

4.8

Based on 723 reviews

Robert A.

8 hours ago

Gavin thoroughly explained what he was going to do. He was polite and professional.

Response from the owner:Hi Robert, We are thrilled to hear that you had a positive experience with Carbon Valley Heating and Air. We truly appreciate you taking the time to leave a 5-star review! Your review means so much to us and we are so happy to have provided you with professional, thorough, and polite service. Please do not hesitate to contact us if you have any further needs. Thank you for your kind words!

Dave E.

3 days ago

Very friendly and very helpful. Additionally, he was very informative as he was diagnosing the problems. .

Response from the owner:Thanks for the 5-star review, Dave! We're so pleased that Blake could handle your emergency quickly and efficiently. We know how daunting emergency repairs can be; we always strive to provide the best service, and we're glad your experience with Blake was great. We always appreciate when customers take the time to give us feedback, and thank you for choosing Carbon Valley Heating and Air.

Arianna M.

4 days ago

Carbon Valley Heating and Air are incredibly responsive, helpful, and fairly priced. They were great to work with, and I highly recommend them to anyone looking for HVAC services.

Response from the owner:Arianna Morris, Thank you for your review! We are grateful for your feedback and for choosing us for your heating and cooling needs. Thank you!

Roman N.

4 days ago

Osley is a great person, meticulous in his worked and explained all questions that I asked. He is a great asset to your organization. You can send him anytime

Response from the owner:Thank you Roman for the great review. Kevin is a great team member and we are proud to have him on our hvac service squad!

Jeff B.

5 days ago

Response from the owner:Jeff Binkly- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.

Jim L.

5 days ago

Excellent service, reasonable prices and prompt service. Love supporting a local team!

Response from the owner:Jim Loeck, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Carbon Valley Heating and Air. We strive to exceed expectations, and we are grateful that we did so for you.

Dexter V.

6 days ago

Kevin was very helpful and got us back up and running in no time

Response from the owner:Dexter Varra, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.

Tracy G.

6 days ago

Osley called 30 minutes before his prompt arrival and methodically went through every aspect of diagnosing my heater. He took time to explain how the heater works and what could be causing it to be tripping out and throwing an error code. After a short 30 minutes we was able to diagnose and fix the issue! He is truly a hero!! In addition, he made sure everything else on the unit was working properly. I would highly recommend Osley!!

Response from the owner:Tracy Gustafson, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.

Terry W.

4 weeks ago

Nick did a great job and took care of all our needs.

Response from the owner:Thank you so much for your 5-star review, Terry! We appreciate your feedback and are thrilled that Victor did a great job, as usual. At Carbon Valley Heating and Air, we strive to provide the highest quality of service, and your kind words speak to our dedication. Thanks again for your support!

Therese H.

1 month ago

Dale Moe was a fantastic project consultant. He was patient and beyond helpful educating me in a subject I quite literally knew nothing about.

Response from the owner:We are so grateful for your 5-star review! Hearing that our services met your expectations at Carbon Valley Heating and Air is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.

Sam G. in Firestone, CO

Thanks to Dale who was very professional in his work, we needed a part for our furnace, but it wasn’t readily available. He loaned us two space heaters to use while he obtained the part from another location. When it arrived, he promptly came to our house and installed it. Great job! – Sam G.

- Warren W.

| November 11, 2018

Excellent Response and Service in Firestone, CO

Thanks to Dale who was very professional in his work. We needed a part for our furnace, but it wasn’t readily available. He loaned us two space heaters to use while he obtained the part from another location. When it arrived, he promptly came to our house and installed it. Great job!

– Sam G.

| November 10, 2018

William P. in Erie, CO

Carbon Valley Heating & Air is great. They installed my furnace about seven years ago and have been taking care of maintenance and servicing for me. Most recently they came by to do the annual servicing. The technician who came out was professional and efficient. He did what he was supposed to and didn’t leave a mess. He came in on time, took care of the job and was courteous throughout. Overall, I’d say it’s been a good experience with this company.

– William P.

- Warren W.

| November 10, 2018

Good Experience for Many Years in Erie, CO

– William P.

| November 9, 2018

Raquel Y. in Firestone, CO

Brian provides such excellent service and explains every thing to me in a way I understand

– Raquel Y.

- Warren W.

| October 27, 2018

Rose M. in Frederick, CO

the tech was knowledgeable and did a fine job of furnace tune up

– Rose M.

- Warren W.

| October 19, 2018

Bob A. in Firestone, CO

Great Service.

– Bob A.

- Warren W.

| October 3, 2018

Kendra B. in Frederick, CO

A technician from Carbon Valley Heating & Air recently came out to service our air conditioner unit. While he was here, he also provided us with a quote to replace our air conditioner and furnace system. Everything was great, and since we are on their customer service plan, they come out to do maintenance to our A/C unit regularly. The technician did a good job. He was on time and was professional and courteous. We’re still talking about the replacement, but even if we don’t do that soon, we would absolutely use them again.

– Kendra B.

- Warren W.

| September 29, 2018