4.8
Based on 780 reviews
Joe W.
18 hours ago
Gavin Ehrlich with Carbon Valley was great, checked over everything, talked us through some options and was just generally enjoyable to work with
Response from the owner:Thank you Joe for the great review. We are always here for your HVAC needs for service and install.
Robin M.
4 days ago
Andre was very knowledgeable, friendly and polite. We enjoyed meeting him.
Response from the owner:Robin Monthei, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Robin and John M.
4 days ago
Andre did a great job as usual. He always explains everything well.
Response from the owner:Robin and John Monthei, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Nancy D.
5 days ago
Osley was very polite and terrific at helping us to figure out our Nest thermostat. He is a great representation for your company.
Response from the owner:Nancy Davis- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
Ronald D.
5 days ago
Response from the owner:Ronald Davis, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.
Theresa C.
6 days ago
Andre came over to do our Fall maintenance on our HVAC system. Andre was great with communication. We received texts he was on his way to our home, and when he arrived. Andre was very nice, professional, and knowledgeable in his field. After the maintenance inspection was done, he communicated the results, and made recommendations on things that could be done, or improved. He was never pushy, or forceful in his approach, about anything, and that goes a long way with us. He is very calm, and precise in his explanations. We hope we get Andre back for our next inspection. Thank you, Andre. Job well done.
Response from the owner:Theresa Coffee, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Larry G.
1 week ago
Nick did a super job inspecting our 2 furnaces today. He was very thorough and professional. He found a worn igniter and a capacitor that were both going bad. He replaced both and ensured us we are all set for the cold months ahead.
Trish W.
1 week ago
Osley was extremely knowledgeable and helpful for us today. We felt he went above and beyond with the inspection of our AC unit and explained everything he was doing very thoroughly. He was very professional and came very quickly to the house. Definitely recommend this company and osley in particular!
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Garold B.
1 week ago
A very nice experience! The technician (Andre Chappell) was a pleasure to work with. He explained in detail what he was doing and was very conscientious about our home. Andre did a great job!
Response from the owner:Thank you Garold! We appreciate your kind words and taking the time to leave us a positive review and to let us know your home was taken care of as well. We look forward to helping you out in the future.
Mira D.
2 weeks ago
Andre was wonderful. He was professional and timely. Extremely happy with his performance.
Response from the owner:Thank you, Mira! We appreciate the 5-star review. We look forward to serving you again in the future.


Came out first day I called & performed complete check on our 10 yr old non working furnace. We decided cost to keep ours going would be better applied to a new furnace. Gave us a great deal & replaced our old worn out furnace within days of first visit. Great people to deal with whether on the phone or in person. Would definitely recommend. – James M.

- Warren W.

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The tec never explained anithing while he was there and i was confused i thought i was getting a furnace cleanning and thats not what i got first tech that can out was very help full in explaininng what had to be done and why …this tech didnt so i dont know what all he was doing very upset seems like i just wasted my hard earned money.

– Jose C.

- Warren W.

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Overall, I would say that I had an excellent experience with Carbon Valley Heating & Air. It was my first time using them and they did a great job working on the motor for my air conditioning unit. I thought that the pricing was pretty fair and I felt that I got my money’s worth at the end of the service. I will definitely use them again based on my experience, and I would highly recommend them to other people. The staff was professional and awesome. The worker came out on time and did the work very efficiently, and I appreciate the hard work that he put into the job and I am more than happy with the results that I got.

– Darryl M.

- Warren W.

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When I called, they knew what the problem was and resolved it right away.

– Michael C.

- Warren W.

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Call was taken with next day service. Gentleman who came was friendly courteous and helpful. Will use again and will recommend.

– Deanna L.

- Warren W.

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Carbon Valley Heating & Air did a great job for us. I really appreciated that when we called them to come out to our house and fix our air conditioning, they did it on a holiday. The guy who came out knew what he was doing; he was very professional and efficient. He was also kind and prompt in the work he did. He made sure to explain what was going on, so we were always looped in. Everything turned out great and we were very satisfied.

– Lara V.

- Warren W.

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The technician explained everything to me in a way I understood. Very professional

– Raquel Y.

- Warren W.

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Brian was great! Very thorough and found a problem, which he fixed, before it became a bigger problem.
Thank you!

– Tami K.

- Warren W.

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We have been using CVH&A since we moved into our house. The service has been excellent, they helped limp along our old furnaces and a/c units for the last 7+ years. We finally got the money to replace the old systems with new systems (furnace&a/c both upstairs and downstairs). Needless to say it was a significant amount of money and for that amount of money I feel there could have been a lot more attention to detail by the install crew. I won’t go into detail just that I was disappointed. Nevertheless, the new systems are functioning like they should and over all I will recommend CVH&A in the future.

Side note, Brian who is on the service side is very professional and took the time (over the years) to explain things to us, as the owner Josh has done as well. Both have been very patient and helpful in keeping our service costs down till we could afford to replace both of our old systems.

We will continue to use CVH&A in the future.

– Dick G.

- Warren W.

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