4.8
Based on 788 reviews
Mark R.
5 days ago
The teams at Carbon Valley Heating/Cooling were fantastic. Kept things clear, cleaning and comfortable.
Response from the owner:We are delighted to hear that you were happy with our HVAC services. Thank you for taking the time to share your experience with us. Your satisfaction is our priority!
Rafaela A.
2 weeks ago
Nick did a great job today! Thank you for wearing protective shoe covers.
Response from the owner:Thank you Rafaela, we greatly appreciate your review.
Jim M.
2 weeks ago
Osley arrived on time, did the furnace tune up and answered questions I had. Very professional. Would recommend Osley and Carbon Valley for all Heating and Cooling needs.
Response from the owner:Jim, we are so grateful for your feedback. We are are always committed to providing our customers excellent service and will let Gavin know too! We look forward to your next visit.
James B.
2 weeks ago
Good work, informative The rest of survey makes no sense
Response from the owner:James Britton, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Celine M.
3 weeks ago
Was respectful of the home and my small heater. Very knowledgeable and found the issue quickly something others had missed. Open to answering my questions and not making me feel rushed. Osley was on time and has exceptional customer service. I was grateful and satisfied with my service call. Highly recommend this technician.
Response from the owner:Thank you Celine for the amazing feedback. We are thrilled we could earn your support and praise.
Robert B.
3 weeks ago
Very informative and great communication on the problem. He is a great technician.
Response from the owner:Robert Bisel, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.
Charles
3 weeks ago
Nick did a great job of identifying the issue, keeping us informed and getting the system running again.
Response from the owner:Charles, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Chrystine O.
3 weeks ago
Nick was great. He was very professional and friendly. I also appreciate that he was quick but my dog would have loved to have him here longer. Thanks, Nick.
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Amber H.
4 weeks ago
Great experience
Response from the owner:Thank you Amber for the 5 Star Review. It's our pleasure.
Leslie B.
4 weeks ago
Nick was great!
Response from the owner:Leslie Bierman- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!


Came out first day I called & performed complete check on our 10 yr old non working furnace. We decided cost to keep ours going would be better applied to a new furnace. Gave us a great deal & replaced our old worn out furnace within days of first visit. Great people to deal with whether on the phone or in person. Would definitely recommend. – James M.

- Warren W.

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The tec never explained anithing while he was there and i was confused i thought i was getting a furnace cleanning and thats not what i got first tech that can out was very help full in explaininng what had to be done and why …this tech didnt so i dont know what all he was doing very upset seems like i just wasted my hard earned money.

– Jose C.

- Warren W.

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Overall, I would say that I had an excellent experience with Carbon Valley Heating & Air. It was my first time using them and they did a great job working on the motor for my air conditioning unit. I thought that the pricing was pretty fair and I felt that I got my money’s worth at the end of the service. I will definitely use them again based on my experience, and I would highly recommend them to other people. The staff was professional and awesome. The worker came out on time and did the work very efficiently, and I appreciate the hard work that he put into the job and I am more than happy with the results that I got.

– Darryl M.

- Warren W.

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When I called, they knew what the problem was and resolved it right away.

– Michael C.

- Warren W.

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Call was taken with next day service. Gentleman who came was friendly courteous and helpful. Will use again and will recommend.

– Deanna L.

- Warren W.

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Carbon Valley Heating & Air did a great job for us. I really appreciated that when we called them to come out to our house and fix our air conditioning, they did it on a holiday. The guy who came out knew what he was doing; he was very professional and efficient. He was also kind and prompt in the work he did. He made sure to explain what was going on, so we were always looped in. Everything turned out great and we were very satisfied.

– Lara V.

- Warren W.

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The technician explained everything to me in a way I understood. Very professional

– Raquel Y.

- Warren W.

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Brian was great! Very thorough and found a problem, which he fixed, before it became a bigger problem.
Thank you!

– Tami K.

- Warren W.

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We have been using CVH&A since we moved into our house. The service has been excellent, they helped limp along our old furnaces and a/c units for the last 7+ years. We finally got the money to replace the old systems with new systems (furnace&a/c both upstairs and downstairs). Needless to say it was a significant amount of money and for that amount of money I feel there could have been a lot more attention to detail by the install crew. I won’t go into detail just that I was disappointed. Nevertheless, the new systems are functioning like they should and over all I will recommend CVH&A in the future.

Side note, Brian who is on the service side is very professional and took the time (over the years) to explain things to us, as the owner Josh has done as well. Both have been very patient and helpful in keeping our service costs down till we could afford to replace both of our old systems.

We will continue to use CVH&A in the future.

– Dick G.

- Warren W.

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