Based on 707 reviews
Joshua R.
Osley is awesome, very knowledgeable and attentive. He deserves a raise!
Response from the owner:Joshua Rowland, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Chelsea R.
TJ was awesome - he was very patient, polite and knowledgeable and didn’t leave until he was certain the work he did was 100%. I’ve worked with a few electrical/HVAC companies in the area and this was by far the easiest and best experience. Will be using them from now on!
Response from the owner:We are so grateful for your 5-star review! Hearing that our services met your expectations at Carbon Valley Heating and Air is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.
Theresa C.
We needed to get someone out to look at our furnace right away, as it is having issues. From the woman who answered the phone, Wes, and Osley, they did an awesome job getting someone over the same day. Osley was able to check the furnace, and tell us exactly what was going on with it. Very nice, professional, and knowledgeable.
We paid only the service call fee today, which will be put towards our service.
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Ryan T.
Josh was very professional and knowledgeable. He took his time and explained everything in detail. Will definitely use them again if needed.
Response from the owner:Ryan Thompson- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
John M.
Response from the owner:John Marottek, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Christopher N.
Josh was very friendly and professional. I will work with them again.
Response from the owner:Christopher Noe, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Sean S.
Josh came out late the Wednesday night before thanksgiving. Our furnace was not working and we had very little hope. Josh was very thorough in diagnosing the issue and was able to enact a repair to get us through the holiday. I could not be more pleased by his professionalism and communication through the process.
Response from the owner:Sean Skalla, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Carbon Valley Heating and Air. We appreciate your business and look forward to serving you again in the future.
Peter W.
Gavin and TJ get an A+ for the outstanding installation they did of our new furnace. Friendly, professional, experts at their craft, and meticulous attention to detail including cleanup!
Response from the owner:Peter Weatherby- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.
Rick C.
Osley was awesome. I was impressed with the level of professionalism and work ethic he showed. He did an excellent job. Don't let that one get away!
Response from the owner:Rick Chavez- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.
Larene D.
Carbon valley is wonderful at helping maintain the furnace and a/c unit when needed as well as anything extra
Response from the owner:Thank you Larene for the amazing review, Dale is a great asset for us.


The service technician was very professional and explained the installation of a swamp cooler in detail. – Robert H.

- Warren W.

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Carbon Valley really listened to the issues we were having with our existing system. They provided several options for replacement. The install was fast and efficient, and Josh carefully explained every aspect of the new system including the thermostat. High tech! He also coached us on proper maintenance so it will last for many years. We are thrilled! Thanks Carbon Valley!

– Shawn S.

- Warren W.

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I’ve been using Carbon Valley Heating & Air for several years now. I like them because when you call them they come and they do the work. I have this furnace that runs a little different than most of them and they know about it and how to work on it. I think that people just know what they are doing there! I will keep on going back to them.

– Jo P.

- Warren W.

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Response to service phone call to Carbon Valley was immediate. A phone call from Carbon Valley was to advise us that a different technian was being sent out. Tech showed up within an hour, diagnosed the issue in 5 minutes, but didn’t have the ignitor on his repair truck. Took an hout to drive and get the part from the warehouse. Installed the new part in 10 minutes. Charged $85 for weekend overtime and $220 for parts and labor. I thought the charges were a little high for what was repaired and installed.

– Don W.

- Warren W.

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We had Carbon Valley Heating and Air come and do a winter inspection of our furnace. We’d never had one done and figured it was time. Bryan came and was wonderful. He cleaned it, vacuumed, changed the filter, checked that every thing was working properly, He was there for an hour and a half and they only charged us $85. It was the best money we’ve spent on the house. I HIGHLY recommend Carbon Valley Heating and Air.

– Cynthia W.

- Warren W.

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They did a great work a bit pricey but you pay for what you get .

– A.

- Warren W.

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Carbon Valley HVAC tech came out and evaluated the issue I had with my furnace. He went out of his way to get the part and repaired, and serviced the unit. Great price as well.

– Ivan S.

- Warren W.

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your install guys used a standing lamp for lighting and broke the base. had to throw it away. they never said anything about it, daughter in law very angry. they should provide their own drop cords or lights when working on a job.

– Albert H.

- Warren W.

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I have had the the same serviceman each time which I like. He is very polite and friendly. Always puts covers on his shoes which I appreciate. He seems to do a very complete job.

– Jill H.

- Warren W.

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Technician was knowledgeable and personable. I plan using them in the future.

- Glenn S.

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