4.8
Based on 750 reviews
Violet B.
2 days ago
They did an amazing job and came out fast to help when our AC stopped working. Very knowledgeable and courteous tech. Will call them again.
Response from the owner:Violet Behera- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
Jim G.
2 days ago
Osley was great. Very friendly and very thorough. Explained everything to me. I highly recommend Carbon Valley Heating and Air.
Response from the owner:Thank you Jim for the great review. We are lucky to have you as a customer. Blake is a great team member and we are thrilled to have him on the team.
Steve H.
4 days ago
Osley was very thorough and did an excellent job fixing my AC.
Response from the owner:Steve Hack- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.
David C.
5 days ago
The tech who worked with us was Gavin Ehrlich. He did a great job for us as always. Very knowledgeable and very professional. It was a great installation! He was also very friendly and personable. We greatly appreciated his efforts.
Response from the owner:Hi David, Thank you for taking the time to leave us a glowing 5-star review! We are so pleased to hear you had a wonderful experience with our technician, Kevin Baker. It is a pleasure to know his professional and friendly demeanor was a highlight of your experience with Carbon Valley Heating and Air. We truly appreciate your kind words and thank you for your business. Please do not hesitate to contact us for any of your future needs.
Dennis C.
1 week ago
Carbon Valley and their employees always do such a good job of taking care of our home. Osley is such a good employee for Carbon Valley, very friendly and helpful.
Response from the owner:Dennis Cooper, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Carbon Valley Heating and Air. We strive to exceed expectations, and we are grateful that we did so for you.
Kevin F.
1 week ago
I believe the techs name was Andres? He was exceptionally detailed in his work and with explaining everything. Very honest as with one step into the furnace room he pointed out the culprit to the issue of the A/C shutting off continuously. Spent way more time for the very reasonable price than I had expected. Will only refer them and call them in the future. FYI. I had my own service/install business for 43 years so I am normally critical of any type of lacking service almost never write reviews as I expect exceptional work to be the norm.....so great job Carbon Valley.
Response from the owner:Kevin Fanger, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Carbon Valley Heating and Air. We appreciate your business and look forward to serving you again in the future.
David B.
2 weeks ago
Response from the owner:David Beyer, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.
Jacob H.
2 weeks ago
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Judy W.
2 weeks ago
Nick Moden was very friendly and professional. He answered my questions and quickly detected the issue that I was having with my air conditioner. As a senior citizen I was very happy to have the unit back In use! Thank you to Nick and Carbon Valley !
Response from the owner:Judy White- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.
Sam C.
2 weeks ago
Good guys. Did a great job. Gavin & Lorenzo
Response from the owner:Sam Cooper, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Carbon Valley Heating and Air. We appreciate your business and look forward to serving you again in the future.


“Kevin and Ethan got our furnace, air ducts and tankless water heater clean as a whistle. They were professional and efficient. Completely satisfied with their work. Thank you!!”

- Jennifer P.

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“Kevin B. was prompt and professional (and super patient when I unintentionally left him waiting before my appointment). He performed thorough maintenance, showed me all the components that needed attention (and all the gross stuff that had accumulated inside the furnace), and he made recommendations to improve the useful life of the furnace. Based on this, I enrolled in the premium annual maintenance plan to keep my HVAC in tip top shape.”

- Jennifer P.

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“Blake performed the annual maintenance on my air conditioning system & was very professional, courteous & thorough. He explained his work & offered some helpful tips. Just another reason why I trust Carbon Valley Heating and Air to maintain my heating and cooling systems.”

- Nancy L.

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“Have been working with this company for around 10 years. used to be happy. They have worked on my 6 year old on demand water heater and now 6 year old air conditioner this year. The water heater cost around $900 dollars in maintenance and was just a broken relief valve, it still leaks water. And the tech recommended replacement at around $7000. Now the Inverter control board is broken on my Carrier AC unit. The quote to replace was $5795. I found that board for sale on line for $2495 and then found it at an HVAC warehouse for $1035, shipped. Of Course Carbon Valley wont install a unit purchased from someone other than themselves. So I found a company to make the repair for me. If I had followed their recommendations I would be out around $13,000 dollars in the last 8 months. What feels like greed to me ensures I will never use them or recommend them again.”

- Mark P.

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“Jed was out yesterday 10/3/23 serviced our furnace. He did a great job and explained and answered all my questions and concerns. Thank you Carbon Valley Heating and Air.”

- Jamie H.

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