4.8
Based on 723 reviews
Robert A.
2 days ago
Nick was very thorough, polite, and professional.
Response from the owner:Hi Robert, We are thrilled to hear that you had a positive experience with Carbon Valley Heating and Air. We truly appreciate you taking the time to leave a 5-star review! Your review means so much to us and we are so happy to have provided you with professional, thorough, and polite service. Please do not hesitate to contact us if you have any further needs. Thank you for your kind words!
Dave E.
3 days ago
Very friendly and very helpful. Additionally, he was very informative as he was diagnosing the problems. .
Response from the owner:Thanks for the 5-star review, Dave! We're so pleased that Blake could handle your emergency quickly and efficiently. We know how daunting emergency repairs can be; we always strive to provide the best service, and we're glad your experience with Blake was great. We always appreciate when customers take the time to give us feedback, and thank you for choosing Carbon Valley Heating and Air.
Arianna M.
4 days ago
Carbon Valley Heating and Air are incredibly responsive, helpful, and fairly priced. They were great to work with, and I highly recommend them to anyone looking for HVAC services.
Response from the owner:Arianna Morris, Thank you for your review! We are grateful for your feedback and for choosing us for your heating and cooling needs. Thank you!
Roman N.
4 days ago
Osley is a great person, meticulous in his worked and explained all questions that I asked. He is a great asset to your organization. You can send him anytime
Response from the owner:Thank you Roman for the great review. Kevin is a great team member and we are proud to have him on our hvac service squad!
Jeff B.
4 days ago
Response from the owner:Jeff Binkly- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.
Jim L.
5 days ago
Excellent service, reasonable prices and prompt service. Love supporting a local team!
Response from the owner:Jim Loeck, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Carbon Valley Heating and Air. We strive to exceed expectations, and we are grateful that we did so for you.
Dexter V.
6 days ago
Kevin was very helpful and got us back up and running in no time
Response from the owner:Dexter Varra, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.
Tracy G.
6 days ago
Osley called 30 minutes before his prompt arrival and methodically went through every aspect of diagnosing my heater. He took time to explain how the heater works and what could be causing it to be tripping out and throwing an error code. After a short 30 minutes we was able to diagnose and fix the issue! He is truly a hero!! In addition, he made sure everything else on the unit was working properly. I would highly recommend Osley!!
Response from the owner:Tracy Gustafson, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.
Terry W.
4 weeks ago
Nick did a great job and took care of all our needs.
Response from the owner:Thank you so much for your 5-star review, Terry! We appreciate your feedback and are thrilled that Victor did a great job, as usual. At Carbon Valley Heating and Air, we strive to provide the highest quality of service, and your kind words speak to our dedication. Thanks again for your support!
Therese H.
1 month ago
Dale Moe was a fantastic project consultant. He was patient and beyond helpful educating me in a subject I quite literally knew nothing about.
Response from the owner:We are so grateful for your 5-star review! Hearing that our services met your expectations at Carbon Valley Heating and Air is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.


“Kevin B. was prompt and professional (and super patient when I unintentionally left him waiting before my appointment). He performed thorough maintenance, showed me all the components that needed attention (and all the gross stuff that had accumulated inside the furnace), and he made recommendations to improve the useful life of the furnace. Based on this, I enrolled in the premium annual maintenance plan to keep my HVAC in tip top shape.”

- Jennifer P.

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“Blake performed the annual maintenance on my air conditioning system & was very professional, courteous & thorough. He explained his work & offered some helpful tips. Just another reason why I trust Carbon Valley Heating and Air to maintain my heating and cooling systems.”

- Nancy L.

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“Have been working with this company for around 10 years. used to be happy. They have worked on my 6 year old on demand water heater and now 6 year old air conditioner this year. The water heater cost around $900 dollars in maintenance and was just a broken relief valve, it still leaks water. And the tech recommended replacement at around $7000. Now the Inverter control board is broken on my Carrier AC unit. The quote to replace was $5795. I found that board for sale on line for $2495 and then found it at an HVAC warehouse for $1035, shipped. Of Course Carbon Valley wont install a unit purchased from someone other than themselves. So I found a company to make the repair for me. If I had followed their recommendations I would be out around $13,000 dollars in the last 8 months. What feels like greed to me ensures I will never use them or recommend them again.”

- Mark P.

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“Jed was out yesterday 10/3/23 serviced our furnace. He did a great job and explained and answered all my questions and concerns. Thank you Carbon Valley Heating and Air.”

- Jamie H.

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“I had a new air conditioning unit installed and Jed Gooras was called in because a pressure switch in the furnace was not working. He had to order the part and a few days later came to install it. That was great. It worked. Then came time to turn the heat on. Well…the heat wasn't working quite right (not really warm. As it turned out the part that handles the condensation was clogged up. He came back yet again and unclogged the part and stayed to make sure everything was working as it's supposed to. While he was here I learned a lot about my furnace! Poor guy! It was his third trip to the house. But I am extremely grateful and more educated!”

- Carole H.

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I’m not usually a review writer, but Gavin did an excellent job. He arrived sooner than the estimated window of time, he was quick, knowledgeable, and was a pleasure to talk to. He provided advice on small ways to help the system run efficiently, and was just generally willing to share knowledge. He is kind and courteous. Well done!!”

- Julia S.

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