4.8
Based on 788 reviews
Mark R.
6 days ago
The teams at Carbon Valley Heating/Cooling were fantastic. Kept things clear, cleaning and comfortable.
Response from the owner:We are delighted to hear that you were happy with our HVAC services. Thank you for taking the time to share your experience with us. Your satisfaction is our priority!
Rafaela A.
2 weeks ago
Nick did a great job today! Thank you for wearing protective shoe covers.
Response from the owner:Thank you Rafaela, we greatly appreciate your review.
Jim M.
2 weeks ago
Osley arrived on time, did the furnace tune up and answered questions I had. Very professional. Would recommend Osley and Carbon Valley for all Heating and Cooling needs.
Response from the owner:Jim, we are so grateful for your feedback. We are are always committed to providing our customers excellent service and will let Gavin know too! We look forward to your next visit.
James B.
2 weeks ago
Good work, informative The rest of survey makes no sense
Response from the owner:James Britton, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Celine M.
3 weeks ago
Was respectful of the home and my small heater. Very knowledgeable and found the issue quickly something others had missed. Open to answering my questions and not making me feel rushed. Osley was on time and has exceptional customer service. I was grateful and satisfied with my service call. Highly recommend this technician.
Response from the owner:Thank you Celine for the amazing feedback. We are thrilled we could earn your support and praise.
Robert B.
3 weeks ago
Very informative and great communication on the problem. He is a great technician.
Response from the owner:Robert Bisel, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.
Charles
3 weeks ago
Nick did a great job of identifying the issue, keeping us informed and getting the system running again.
Response from the owner:Charles, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Chrystine O.
4 weeks ago
Nick was great. He was very professional and friendly. I also appreciate that he was quick but my dog would have loved to have him here longer. Thanks, Nick.
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Amber H.
4 weeks ago
Great experience
Response from the owner:Thank you Amber for the 5 Star Review. It's our pleasure.
Leslie B.
4 weeks ago
Nick was great!
Response from the owner:Leslie Bierman- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!


“Kevin and Ethan got our furnace, air ducts and tankless water heater clean as a whistle. They were professional and efficient. Completely satisfied with their work. Thank you!!”

- Jennifer P.

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“Kevin B. was prompt and professional (and super patient when I unintentionally left him waiting before my appointment). He performed thorough maintenance, showed me all the components that needed attention (and all the gross stuff that had accumulated inside the furnace), and he made recommendations to improve the useful life of the furnace. Based on this, I enrolled in the premium annual maintenance plan to keep my HVAC in tip top shape.”

- Jennifer P.

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“Blake performed the annual maintenance on my air conditioning system & was very professional, courteous & thorough. He explained his work & offered some helpful tips. Just another reason why I trust Carbon Valley Heating and Air to maintain my heating and cooling systems.”

- Nancy L.

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“Have been working with this company for around 10 years. used to be happy. They have worked on my 6 year old on demand water heater and now 6 year old air conditioner this year. The water heater cost around $900 dollars in maintenance and was just a broken relief valve, it still leaks water. And the tech recommended replacement at around $7000. Now the Inverter control board is broken on my Carrier AC unit. The quote to replace was $5795. I found that board for sale on line for $2495 and then found it at an HVAC warehouse for $1035, shipped. Of Course Carbon Valley wont install a unit purchased from someone other than themselves. So I found a company to make the repair for me. If I had followed their recommendations I would be out around $13,000 dollars in the last 8 months. What feels like greed to me ensures I will never use them or recommend them again.”

- Mark P.

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“Jed was out yesterday 10/3/23 serviced our furnace. He did a great job and explained and answered all my questions and concerns. Thank you Carbon Valley Heating and Air.”

- Jamie H.

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Need HVAC, Plumbing, Electrical, and Insulation Service?

Contact the experts at Carbon Valley Heating, Air, Plumbing & Electrical.

Call us at (720) 507-9924!