4.8
Based on 740 reviews
Thomas Z.
16 hours ago
These guys have been taking care of our HVAC system for years. They always keep things running smoothly and efficiently and I wouldn’t dare let another company through my front door!
Alan S.
2 days ago
We received outstanding and timely restoration of our system today. Your technician was very professional and confident. Well done and much appreciated. Thank you.
Response from the owner:Thank you so much for taking a moment to let us know how we are doing. It is because of feedback like yours that we are able to confirm that we are heading in the right direction. We look forward to your next visit. It was indeed a pleasure to serve you.
Nancy D.
2 days ago
Osley was very polite and terrific at helping us to figure out our Nest thermostat. He is a great representation for your company.
Response from the owner:Nancy Davis- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
Jade & Aaron H.
3 days ago
Osley did a great job with diagnosing and getting our a/c back up and running promptly. He made the necessary repairs, was polite and communicative. Thank you! We also, same day, had an issue with our water heater. Osley made a phone call into the company and Alex Cazares with Carbon Valley was out promptly to diagnose. We went with a water heater replacement. Alex was also very communicative, friendly and fast with the water heater replacement to get us up and running! We plan on using them annually with system maintenances, inspections and any necessary repairs. Thank you all!
Response from the owner:Thank you, Jade & Aaron Home! Our team takes pride in delivering high-quality work and exceptional customer service. Your positive review is a testament to our commitment to providing the best services in Firestone. Thank you for choosing us for your water heater service, and we hope to have the opportunity to assist you again in the future.
Richard S.
4 days ago
Dan Manchester was excellent from start to finish. He quickly diagnosed the issue with my hot water heater and clearly explained what was going on and what needed to be done. I really appreciated how he walked me through the process in a way that was easy to understand. On top of that, he was clean, efficient, and respectful of my space while completing the work. Everything was done professionally and in a timely manner. I’d absolutely recommend Dan to anyone needing reliable and knowledgeable service!
Response from the owner:Hello Richard, we wanted to take a moment to thank you for telling us more about your experience with us. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. We are so glad our efforts are paying off and you had the opportunity to experience superior service. We look forward to your next visit and will once again work hard to earn your endorsement.
Theresa C.
4 days ago
We needed to get someone out to look at our furnace right away, as it is having issues. From the woman who answered the phone, Wes, and Osley, they did an awesome job getting someone over the same day. Osley was able to check the furnace, and tell us exactly what was going on with it. Very nice, professional, and knowledgeable. We paid only the service call fee today, which will be put towards our service.
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Matthew S.
1 week ago
Response from the owner:Matthew Starr, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Carbon Valley Heating and Air. We strive to exceed expectations, and we are grateful that we did so for you.
Sam C.
2 weeks ago
Response from the owner:Sam Cooper, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Carbon Valley Heating and Air. We appreciate your business and look forward to serving you again in the future.
Tamanee D.
2 weeks ago
As always the service was excellent and the technician was awesome. Thank you again Carbon Valley Heating and Ir.
Response from the owner:We are delighted to hear that you were happy with our HVAC services. Thank you for taking the time to share your experience with us. Your satisfaction is our priority!
Rick Godec G.
2 weeks ago
Osley Manchego is very observant, knowledgeable, listens well, and was very helpful resolving a difficult Carrier Heat Pump repair He provided excellent service for my air conditioner. I strongly recommend him to assist you with your HVAC needs.
Response from the owner:Thank you Rick. Gavin is a great technician. We appreciate your support and business.


“Kevin and Ethan got our furnace, air ducts and tankless water heater clean as a whistle. They were professional and efficient. Completely satisfied with their work. Thank you!!”

- Jennifer P.

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“Kevin B. was prompt and professional (and super patient when I unintentionally left him waiting before my appointment). He performed thorough maintenance, showed me all the components that needed attention (and all the gross stuff that had accumulated inside the furnace), and he made recommendations to improve the useful life of the furnace. Based on this, I enrolled in the premium annual maintenance plan to keep my HVAC in tip top shape.”

- Jennifer P.

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“Blake performed the annual maintenance on my air conditioning system & was very professional, courteous & thorough. He explained his work & offered some helpful tips. Just another reason why I trust Carbon Valley Heating and Air to maintain my heating and cooling systems.”

- Nancy L.

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“Have been working with this company for around 10 years. used to be happy. They have worked on my 6 year old on demand water heater and now 6 year old air conditioner this year. The water heater cost around $900 dollars in maintenance and was just a broken relief valve, it still leaks water. And the tech recommended replacement at around $7000. Now the Inverter control board is broken on my Carrier AC unit. The quote to replace was $5795. I found that board for sale on line for $2495 and then found it at an HVAC warehouse for $1035, shipped. Of Course Carbon Valley wont install a unit purchased from someone other than themselves. So I found a company to make the repair for me. If I had followed their recommendations I would be out around $13,000 dollars in the last 8 months. What feels like greed to me ensures I will never use them or recommend them again.”

- Mark P.

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“Jed was out yesterday 10/3/23 serviced our furnace. He did a great job and explained and answered all my questions and concerns. Thank you Carbon Valley Heating and Air.”

- Jamie H.

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Contact the experts at Carbon Valley Heating, Air, Plumbing & Electrical.

Call us at (720) 507-9924!