4.8
Based on 770 reviews
Debbie K.
1 day ago
I only had a dynastic done on Air Contioner. My repair man was very knowledgeable and helpful in explaining what the problem was and what it would take to get it fixed. Very professional.
Response from the owner:We are so grateful for your 5-star review! Hearing that our services met your expectations at Carbon Valley Heating and Air is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.
Carl J.
1 day ago
Nick was great to work with. He was friendly, professional, and took the time to explain what he was doing and answer my questions instead of just rushing through the job. I really appreciated how knowledgeable and personable he was. Excellent service and a very positive experience with Carbon Valley Heating, Air, Plumbing & Electrical. I would definitely recommend Nick.
Response from the owner:Carl Johnson, We are thrilled to hear that you were satisfied with our HVAC service. Our team works hard to provide efficient and reliable service, and we are glad to have met your expectations. If you ever need assistance in the future, please don't hesitate to reach out.
Madelle M.
2 days ago
Shout out to Russell for being thorough and so polite 😊
Response from the owner:Madelle Mulei, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Krystal P.
3 days ago
First time using your company in an emergency situation, Nick was amazing arrived earlier then talked about. Nick figured out the problem and took care of it right away, he even looked at another problem brought up during conversation. Would definitely return as a customer in the future if needed
Response from the owner:Krystal Piper, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.
Lisa F.
1 week ago
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Ron T.
2 weeks ago
Today I had the pleasure to meet and have Russell Kacher repair my AC condenser. I was very impressed how knowledgeable and professional he was. I am very happy with the work he did today. I would definitely recommend him.
Response from the owner:Ron Touseull, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
John L.
2 weeks ago
Nick did a great job sussing out the problem, also offered several options for payment and systems going forward.
Response from the owner:John Lacy, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Michael D.
2 weeks ago
Osley is a great tech and made sure we were taken care of today.
Response from the owner:Michael D'Angelo, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
robert S.
2 weeks ago
Andre did a great job getting our ac up and running properly
Response from the owner:robert schneider- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
Sylvia A.
2 weeks ago
I called CVHA because my Carrier minisplit AC just is not cooling adequately. I was happy Russell could come today. Russell was very lnowledgeable, professional and informative about function of my unit, checked the temp of air flow which was normal, checked that coolant was normal, found that the unit did not need to be cleaned, helped me reprogram the hand control. The high.outdoor temp and size of area requiring cooling is adversely affecting the unit's ability to cool. We discussed the addition of another unit in an adjacent section of the house and I will make a decision by next week.
Response from the owner:Sylvia Argilla, Thank you for your review! We are grateful for your feedback and for choosing us for your heating and cooling needs. Thank you!


“I had a new air conditioning unit installed and Jed Gooras was called in because a pressure switch in the furnace was not working. He had to order the part and a few days later came to install it. That was great. It worked. Then came time to turn the heat on. Well…the heat wasn't working quite right (not really warm. As it turned out the part that handles the condensation was clogged up. He came back yet again and unclogged the part and stayed to make sure everything was working as it's supposed to. While he was here I learned a lot about my furnace! Poor guy! It was his third trip to the house. But I am extremely grateful and more educated!”

- Carole H.

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I’m not usually a review writer, but Gavin did an excellent job. He arrived sooner than the estimated window of time, he was quick, knowledgeable, and was a pleasure to talk to. He provided advice on small ways to help the system run efficiently, and was just generally willing to share knowledge. He is kind and courteous. Well done!!”

- Julia S.

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“This is a six-unit industrial building located 1830 Boston Avenue. Our previous contractor is no longer servicing industrial accounts, leaving us to search for a new maintenance source for our rooftop HVAC requirements in all units. CVHA was responsive, professional and efficient in completing the given tasks and we’re quite pleased. At this point it appears CVHA will be our primary source for repairs/maintenance and HVAC unit replacement in the future. Thanks for your help.”

Best,
Larry Haynes

- Larry h.

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“The main fan in my Forced air gas furnace, started to make a non-normal sound and I called Carbon Valley after receiving 2 recommendations for their service. They came promptly and diagnosed the problem quickly, ordered the part and when it came in, they installed it. Gavin began the job and Jed finished it as Gavin was on another job when the part came in. I was concerned with a second technician finishing another's work, but it was handled perfectly, and the job was completed to my satisfaction. The price was exactly as quoted, and everything was left fixed and running to perfection. FYI my system is 18 years old, and no one tried to upsell me on anything.”

– Douglas G.

- Douglas G.

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“Our AC was out and we called over the weekend. Jed was able to fit us in same day! He's helped us out before and has always been very personable and knowledgeable. Jed diagnosed the issue quickly and did a great job of explaining what needed to be done. He had our AC up and running within an hour. Carbon Valley Heating & Air is a great company, with great people!”

– Damon S.

- Damon S.

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“Totally awesome. Diagnosed in no time, zoned in on the issue, and fixed in the next 20 minutes. The cost of this service from this company was far less than another quote I received. Jed G is excellent in what he does and has a great personality which made it a total pleasure to deal with him!”

- Jeanne B.

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“My wife and I, both in our 70’s, were trying to move a piece of furniture through our front door. Gavin was across the street, apparently performing service for a neighbor. He saw our plight and immediately came across the street and offered to help. We gratefully accepted his act of kindness. He was so pleasant and helpful and he truly made our day. With employees like that, we think Carbon Valley deserves our future business. Thanks Gavin!”

- Tom B.

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“Had my condenser unit fail last night, and called them this morning. They had someone on-call, Dale, who got our unit working again. Dale was timely, communicative, professional and positive. We’re super thankful! God bless!”

– Nathan B.

- Nathan B.

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“If I could give Jacob more than 5 stars I would! He was prompt, professional and frank. He worked on our old system and it is running exceptionally. We will be calling for future maintenance and replacements. Thank you and Happy Birthday Jacob! ”

– Penny A.

- Penny A.

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“Jake arrived about 2 hours after I called. Very thorough in looking for the cause of the problem, and extremely competent. I’m delighted with Carbon Valley and highly recommend them!”

– Nancy B.

- Nancy B.

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