4.8
Based on 732 reviews
Alicia L.
1 day ago
Kevin Baker was helpful & appreciated. Deborah Lozoya
LeAnn B.
1 day ago
Nick was extremely helpful diagnosing the problem with my AC. As the entire HVAC system was 25 years old I opted to replace both AC and furnace. Nick helped me select a system that met my needs. Price was reasonable. Installation team was fantastic - on time, efficient, communicated well and cleaned everything up when they were done. I couldn't be happier!
Claire V.
4 days ago
He explained everything and made suggestions for repair I felt like I could trust him very personable and proficient
Response from the owner:We are so grateful for your feedback! Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off. We hope you give us the opportunity to serve you again.
Robin M.
5 days ago
Response from the owner:Robin Monthei, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Kate B.
1 week ago
Fixed our issue quick and easy!
Response from the owner:We are so grateful for your 5-star review! Hearing that our services met your expectations at Carbon Valley Heating and Air is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.
evan
1 week ago
Nick did an awesome job checking over my a/c and furnace. He explained my options thoroughly and guided me through my decision to replace my system. He answered my questions professionally and was very personable.
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Ismael P.
2 weeks ago
Osley M. & Alex C. helped me tremendously today in my routine AC check and emergency water heater servicing. They were knowledgeable and timely with their inspection and installs. They answered all my questions and left ensuring no stone was left unturned for my service needs. Always a pleasure to do business with Carbon Valley Heating and Air.
Response from the owner:We are delighted to hear that you were happy with our HVAC services. Thank you for taking the time to share your experience with us. Your satisfaction is our priority!
Priscilla P.
2 weeks ago
We use Carbon Valley Heating & Air for all our home needs. We’ve used them in home emergencies for unexpected basement flooding and a broken A/C. Both times we were able to schedule same day service. The staff, especially our technician Gavin E., is knowledgeable, friendly, and quick to diagnose problems. Would highly recommend for any maintenance or emergency needs. We will continue to be a repeat customer.
Response from the owner:Thank you so much for your 5-star review, Priscilla! We’re really pleased that you had such great experiences with us; we strive to go above and beyond for our customers and we’re glad that you noticed. Gavin is one of our best technicians, so we couldn’t agree more. We appreciate your loyalty and look forward to working with you again soon! Best regards, Carbon Valley Heating and Air.
Daniel G.
2 weeks ago
Fast, thorough and professional. Gavin was great. He went through everything with us and had our unit fixed in no time. Would highly recommend.
Response from the owner:Daniel Gerner- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
John R.
3 weeks ago
Gavin Ehrlich and Osley Manchego installed a full HVAC system into my house. I could not be more happy with their professional conduct, approach, and technical skill. Very pleased with the install and how these young men performed. Thank you Gavin and Osley and thank Carbon Valley for hiring some great people. AWESOME JOB!! Osley returned today to fully charge my new AC. Just in time for the 90 degree afternoon period. Very professional. Thank you. John Reagan
Response from the owner:John Reagan- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.


“I had a new air conditioning unit installed and Jed Gooras was called in because a pressure switch in the furnace was not working. He had to order the part and a few days later came to install it. That was great. It worked. Then came time to turn the heat on. Well…the heat wasn't working quite right (not really warm. As it turned out the part that handles the condensation was clogged up. He came back yet again and unclogged the part and stayed to make sure everything was working as it's supposed to. While he was here I learned a lot about my furnace! Poor guy! It was his third trip to the house. But I am extremely grateful and more educated!”

- Carole H.

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I’m not usually a review writer, but Gavin did an excellent job. He arrived sooner than the estimated window of time, he was quick, knowledgeable, and was a pleasure to talk to. He provided advice on small ways to help the system run efficiently, and was just generally willing to share knowledge. He is kind and courteous. Well done!!”

- Julia S.

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“This is a six-unit industrial building located 1830 Boston Avenue. Our previous contractor is no longer servicing industrial accounts, leaving us to search for a new maintenance source for our rooftop HVAC requirements in all units. CVHA was responsive, professional and efficient in completing the given tasks and we’re quite pleased. At this point it appears CVHA will be our primary source for repairs/maintenance and HVAC unit replacement in the future. Thanks for your help.”

Best,
Larry Haynes

- Larry h.

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“The main fan in my Forced air gas furnace, started to make a non-normal sound and I called Carbon Valley after receiving 2 recommendations for their service. They came promptly and diagnosed the problem quickly, ordered the part and when it came in, they installed it. Gavin began the job and Jed finished it as Gavin was on another job when the part came in. I was concerned with a second technician finishing another's work, but it was handled perfectly, and the job was completed to my satisfaction. The price was exactly as quoted, and everything was left fixed and running to perfection. FYI my system is 18 years old, and no one tried to upsell me on anything.”

– Douglas G.

- Douglas G.

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“Our AC was out and we called over the weekend. Jed was able to fit us in same day! He's helped us out before and has always been very personable and knowledgeable. Jed diagnosed the issue quickly and did a great job of explaining what needed to be done. He had our AC up and running within an hour. Carbon Valley Heating & Air is a great company, with great people!”

– Damon S.

- Damon S.

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“Totally awesome. Diagnosed in no time, zoned in on the issue, and fixed in the next 20 minutes. The cost of this service from this company was far less than another quote I received. Jed G is excellent in what he does and has a great personality which made it a total pleasure to deal with him!”

- Jeanne B.

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“My wife and I, both in our 70’s, were trying to move a piece of furniture through our front door. Gavin was across the street, apparently performing service for a neighbor. He saw our plight and immediately came across the street and offered to help. We gratefully accepted his act of kindness. He was so pleasant and helpful and he truly made our day. With employees like that, we think Carbon Valley deserves our future business. Thanks Gavin!”

- Tom B.

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“Had my condenser unit fail last night, and called them this morning. They had someone on-call, Dale, who got our unit working again. Dale was timely, communicative, professional and positive. We’re super thankful! God bless!”

– Nathan B.

- Nathan B.

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“If I could give Jacob more than 5 stars I would! He was prompt, professional and frank. He worked on our old system and it is running exceptionally. We will be calling for future maintenance and replacements. Thank you and Happy Birthday Jacob! ”

– Penny A.

- Penny A.

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“Jake arrived about 2 hours after I called. Very thorough in looking for the cause of the problem, and extremely competent. I’m delighted with Carbon Valley and highly recommend them!”

– Nancy B.

- Nancy B.

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