4.8
Based on 782 reviews
Mary Beth L.
19 hours ago
We had Andre out to petform our fall/winter heater inspection. Andre was friendly and professional. He was thorough and let us know about issues that needed to be taken care of. He explained what he found and answered any and all questions we had. I would recommend him and Carbon Valley Heating and Air to anyone needing this kind of service.
Response from the owner:We are delighted to hear that you were happy with our HVAC services. Thank you for taking the time to share your experience with us. Your satisfaction is our priority!
Tina R.
24 hours ago
Response from the owner:We are so grateful for your 5-star review! Hearing that our services met your expectations at Carbon Valley Heating and Air is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.
S B.
2 days ago
Jacob did a great job on a service call under our agreement. This is an awesome company
Response from the owner:Stacy Blackshere, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Terry L.
3 days ago
Jacob was knowledgeable and took care of the inspection quickly and efficiently. Thank you!
Response from the owner:Terry Lindesmith, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Joe W.
4 days ago
Gavin Ehrlich with Carbon Valley was great, checked over everything, talked us through some options and was just generally enjoyable to work with
Response from the owner:Thank you Joe for the great review. We are always here for your HVAC needs for service and install.
Robin M.
7 days ago
Andre was very knowledgeable, friendly and polite. We enjoyed meeting him.
Response from the owner:Robin Monthei, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Robin and John M.
1 week ago
Andre did a great job as usual. He always explains everything well.
Response from the owner:Robin and John Monthei, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Nancy D.
1 week ago
Osley was very polite and terrific at helping us to figure out our Nest thermostat. He is a great representation for your company.
Response from the owner:Nancy Davis- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
Ronald D.
1 week ago
Response from the owner:Ronald Davis, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.
Theresa C.
1 week ago
Andre came over to do our Fall maintenance on our HVAC system. Andre was great with communication. We received texts he was on his way to our home, and when he arrived. Andre was very nice, professional, and knowledgeable in his field. After the maintenance inspection was done, he communicated the results, and made recommendations on things that could be done, or improved. He was never pushy, or forceful in his approach, about anything, and that goes a long way with us. He is very calm, and precise in his explanations. We hope we get Andre back for our next inspection. Thank you, Andre. Job well done.
Response from the owner:Theresa Coffee, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.


“Nick was great. He did a wonderful job with checking on my Air Conditioner and explaining everything to me. He was very thorough, knowledgeable and professional. I am very happy with the service,”

- Maureen T.

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“We called Carbon Valley to do some overdue maintenance on our A/C system and they sent over Osley Manchego. Osley explained what all was needed to get our a/c in good working order, annd then he explained what maintenance items we should watch out for moving forward. We highly recommend Carbon Valley for heating, plumbing and heating because they showed up on time, did a really good job and charged a reasonable price. We also encourage you ask for Osley. He was thorough, professional and very patient explaining things to us. Osley was a real pleasure to have in our home. Thanks Carbon Valley…”

- Grant A.

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“Kevin was great! He was very thorough and professional. He explained everything to us and he was very patient. He diagnosed the problem and repaired our furnace. I would definitely recommend him! We appreciated the work that he did.”

- Beth B.

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“Carbon Valley sent a tech out to my house immediately and took care of my HVAC needs. I decided to go with a full system replacement and couldn't be happier. I picked Carbon Valley over multiple other local brands due to their incredible customer service and great reputation in the area. I'm glad I did, and will remain a loyal customer in the future.”

- Paul W.

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“I called Carbon Valley due to my furnace leaking gas into the air. Kevin was able to asses the problem quickly and was able to get the part I needed and installed in a matter of a couple hours. Kevin was very knowledgeable and was able to walk me through exactly what had happened and gave me tips to make sure that I can keep my furnace running good in the future!”

- Matthew H.

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“Kevin was incredibly competent working on our furnace, plus he took time explaining what he did and things we can do in the near future to improve our home. For example, we will be installing a whole house steam humidifier and some other smaller things. He was polite, considerate (he put on the booties so he wouldn't track dirt into our house), and friendly. All in all, his visit to our home was a pleasure!”

- Dori E.

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“Kevin was very professional. He called me to let me know when he would arrive. Kevin verified my service call and additional needs. Cleaned my motor and did all the maintenance. I was asked if I had questions and went right to work. He explained what he was doing and even said I could watch the process. I highly recommend Kevin as he is outstanding. As a senior citizen we appreciate the time taken for peace of mind. Great customer service!!”

- Celine M.

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