4.8
Based on 757 reviews
Crystallynn B.
11 hours ago
Russell was very informative and super helpful. I didn't feel pressured at all. He is also very respectful and gave me the best options for my situation.
Daniel K.
13 hours ago
Jacob Berman and Hilatio De La Cruz were great! Very skilled, efficient, and careful with the replacement of our 20+ year old HVAC system.
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Alex F.
2 days ago
Nick did an excellent job explaining the options and answering all my questions.
Response from the owner:We are so grateful for your 5-star review! Hearing that our services met your expectations at Carbon Valley Heating and Air is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.
Larry M.
2 days ago
Mr. Osley had me back up and running in no time. Very knowledgeable and a pleasure to work with. I truly appreciate his help.
Response from the owner:Larry Morgan, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Pennie S.
3 days ago
Dale, Gavin, Jacob, and the rest of this crew did a fabulous job! They were clean and professional, quiet, and worked hard to get the job done in one day.
Response from the owner:Pennie Snow, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Kayla S.
7 days ago
Dale is fantastic!! So knowledgeable, caught things that 2 other HCVA companies missed. I highly recommend them. Got in quick for an appointment and gave me several options.
Response from the owner:Kayla Schmitz, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Violet B.
3 weeks ago
They did an amazing job and came out fast to help when our AC stopped working. Very knowledgeable and courteous tech. Will call them again.
Response from the owner:Violet Behera- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
Jim G.
3 weeks ago
Osley was great. Very friendly and very thorough. Explained everything to me. I highly recommend Carbon Valley Heating and Air.
Response from the owner:Thank you Jim for the great review. We are lucky to have you as a customer. Blake is a great team member and we are thrilled to have him on the team.
Steve H.
3 weeks ago
Osley was very thorough and did an excellent job fixing my AC.
Response from the owner:Steve Hack- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.
David C.
3 weeks ago
The tech who worked with us was Gavin Ehrlich. He did a great job for us as always. Very knowledgeable and very professional. It was a great installation! He was also very friendly and personable. We greatly appreciated his efforts.
Response from the owner:Hi David, Thank you for taking the time to leave us a glowing 5-star review! We are so pleased to hear you had a wonderful experience with our technician, Kevin Baker. It is a pleasure to know his professional and friendly demeanor was a highlight of your experience with Carbon Valley Heating and Air. We truly appreciate your kind words and thank you for your business. Please do not hesitate to contact us for any of your future needs.


“Nick was great. He did a wonderful job with checking on my Air Conditioner and explaining everything to me. He was very thorough, knowledgeable and professional. I am very happy with the service,”

- Maureen T.

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“We called Carbon Valley to do some overdue maintenance on our A/C system and they sent over Osley Manchego. Osley explained what all was needed to get our a/c in good working order, annd then he explained what maintenance items we should watch out for moving forward. We highly recommend Carbon Valley for heating, plumbing and heating because they showed up on time, did a really good job and charged a reasonable price. We also encourage you ask for Osley. He was thorough, professional and very patient explaining things to us. Osley was a real pleasure to have in our home. Thanks Carbon Valley…”

- Grant A.

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“Kevin was great! He was very thorough and professional. He explained everything to us and he was very patient. He diagnosed the problem and repaired our furnace. I would definitely recommend him! We appreciated the work that he did.”

- Beth B.

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“Carbon Valley sent a tech out to my house immediately and took care of my HVAC needs. I decided to go with a full system replacement and couldn't be happier. I picked Carbon Valley over multiple other local brands due to their incredible customer service and great reputation in the area. I'm glad I did, and will remain a loyal customer in the future.”

- Paul W.

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“I called Carbon Valley due to my furnace leaking gas into the air. Kevin was able to asses the problem quickly and was able to get the part I needed and installed in a matter of a couple hours. Kevin was very knowledgeable and was able to walk me through exactly what had happened and gave me tips to make sure that I can keep my furnace running good in the future!”

- Matthew H.

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“Kevin was incredibly competent working on our furnace, plus he took time explaining what he did and things we can do in the near future to improve our home. For example, we will be installing a whole house steam humidifier and some other smaller things. He was polite, considerate (he put on the booties so he wouldn't track dirt into our house), and friendly. All in all, his visit to our home was a pleasure!”

- Dori E.

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“Kevin was very professional. He called me to let me know when he would arrive. Kevin verified my service call and additional needs. Cleaned my motor and did all the maintenance. I was asked if I had questions and went right to work. He explained what he was doing and even said I could watch the process. I highly recommend Kevin as he is outstanding. As a senior citizen we appreciate the time taken for peace of mind. Great customer service!!”

- Celine M.

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