4.8
Based on 725 reviews
Mike S.
8 hours ago
Osley was fantastic! Thank for your honesty!
Response from the owner:Mike Shyrock, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Carbon Valley Heating and Air. We appreciate your business and look forward to serving you again in the future.
Joshua B.
12 hours ago
Just had Gavin, from Carbon Valley Heating and Air come and restore heat to my home. Amazingly they were able to fit me in on a same day service call. Gavin was polite, very professional and easy to communicate with as in explaining the problem and solution.Carbon Valley Heating and Air really saved the day. I will continue to work with Carbon Valley Heating and Air for all my HVAC needs in the future and I am certainly going to recommend them to all my friends. Thank you Carbon Valley Heating and Air and thank you Gavin for helping me today. Sincerely, a very happy customer Thank you Bailey
Response from the owner:Thank you so much for your kind words, Joshua! We are happy you had a wonderful experience working with our technician, Gavin. We strive to provide exceptional customer service with every job we do, and it is gratifying to hear that we achieved that for you! We value our customers and take great pride in being able to help, so we thank you for your continued trust in Carbon Valley Heating & Air. We are excited to serve your HVAC needs in the future. Thanks again!
Matt C.
13 hours ago
Response from the owner:Matt Carson, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Jim M.
18 hours ago
Kevin arrived on time, did the evaporative cooler tune up and answered questions I had. Very professional. Would recommend Kevin and Carbon Valley for all Heating and Cooling needs.
Response from the owner:Jim, we are so grateful for your feedback. We are are always committed to providing our customers excellent service and will let Gavin know too! We look forward to your next visit.
Robert A.
1 day ago
Gavin thoroughly explained what he was going to do. He was polite and professional.
Response from the owner:Hi Robert, We are thrilled to hear that you had a positive experience with Carbon Valley Heating and Air. We truly appreciate you taking the time to leave a 5-star review! Your review means so much to us and we are so happy to have provided you with professional, thorough, and polite service. Please do not hesitate to contact us if you have any further needs. Thank you for your kind words!
Dave E.
4 days ago
Very friendly and very helpful. Additionally, he was very informative as he was diagnosing the problems. .
Response from the owner:Thanks for the 5-star review, Dave! We're so pleased that Blake could handle your emergency quickly and efficiently. We know how daunting emergency repairs can be; we always strive to provide the best service, and we're glad your experience with Blake was great. We always appreciate when customers take the time to give us feedback, and thank you for choosing Carbon Valley Heating and Air.
Arianna M.
5 days ago
Carbon Valley Heating and Air are incredibly responsive, helpful, and fairly priced. They were great to work with, and I highly recommend them to anyone looking for HVAC services.
Response from the owner:Arianna Morris, Thank you for your review! We are grateful for your feedback and for choosing us for your heating and cooling needs. Thank you!
Roman N.
6 days ago
Osley is a great person, meticulous in his worked and explained all questions that I asked. He is a great asset to your organization. You can send him anytime
Response from the owner:Thank you Roman for the great review. Kevin is a great team member and we are proud to have him on our hvac service squad!
Jeff B.
6 days ago
Response from the owner:Jeff Binkly- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.
Jim L.
7 days ago
Excellent service, reasonable prices and prompt service. Love supporting a local team!
Response from the owner:Jim Loeck, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Carbon Valley Heating and Air. We strive to exceed expectations, and we are grateful that we did so for you.


“Kevin was great! He was very thorough and professional. He explained everything to us and he was very patient. He diagnosed the problem and repaired our furnace. I would definitely recommend him! We appreciated the work that he did.”

- Beth B.

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“Carbon Valley sent a tech out to my house immediately and took care of my HVAC needs. I decided to go with a full system replacement and couldn't be happier. I picked Carbon Valley over multiple other local brands due to their incredible customer service and great reputation in the area. I'm glad I did, and will remain a loyal customer in the future.”

- Paul W.

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“I called Carbon Valley due to my furnace leaking gas into the air. Kevin was able to asses the problem quickly and was able to get the part I needed and installed in a matter of a couple hours. Kevin was very knowledgeable and was able to walk me through exactly what had happened and gave me tips to make sure that I can keep my furnace running good in the future!”

- Matthew H.

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“Kevin was incredibly competent working on our furnace, plus he took time explaining what he did and things we can do in the near future to improve our home. For example, we will be installing a whole house steam humidifier and some other smaller things. He was polite, considerate (he put on the booties so he wouldn't track dirt into our house), and friendly. All in all, his visit to our home was a pleasure!”

- Dori E.

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“Kevin was very professional. He called me to let me know when he would arrive. Kevin verified my service call and additional needs. Cleaned my motor and did all the maintenance. I was asked if I had questions and went right to work. He explained what he was doing and even said I could watch the process. I highly recommend Kevin as he is outstanding. As a senior citizen we appreciate the time taken for peace of mind. Great customer service!!”

- Celine M.

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“Josh accomplished his seasonal inspection of our furnace and answered all of our questions in a friendly and professional manner. It was a pleasure to work with him.”

- Garland J.

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“Left a Google review too.
Kevin was professional, courteous, and prompt. Made sure I knew what he was doing and how to access all needed areas of Thermostat. Looking forward to using you guys again in the spring!”

- Tim A.

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