4.8
Based on 763 reviews
robert S.
18 hours ago
Andre did a great job getting our ac up and running properly
Sylvia A.
19 hours ago
I called CVHA because my Carrier minisplit AC just is not cooling adequately. I was happy Russell could come today. Russell was very lnowledgeable, professional and informative about function of my unit, checked the temp of air flow which was normal, checked that coolant was normal, found that the unit did not need to be cleaned, helped me reprogram the hand control. The high.outdoor temp and size of area requiring cooling is adversely affecting the unit's ability to cool. We discussed the addition of another unit in an adjacent section of the house and I will make a decision by next week.
darrell B.
3 days ago
Osley is incredible we were grateful he came out. CVHA you have a gem in this employee Osley made a customer for life with his customer service
Response from the owner:darrell Berg- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.
Derrick S.
4 days ago
Russell K. was awesome! Incredibly thorough and knowledgeable, took time to explain things I didn’t quite understand and gave me multiple options tailored to my needs and budget. It was overall a no pressure experience and something you never encounter when dealing with your usual salesmen. 10/10 recommendation of this young man.
Response from the owner:Derrick Smith, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Carbon Valley Heating and Air. We strive to exceed expectations, and we are grateful that we did so for you.
Mari H.
4 days ago
Andre was timely, polite, and listened to my questions.
Response from the owner:Mari Harguth, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Carbon Valley Heating and Air. We appreciate your business and look forward to serving you again in the future.
chris H.
5 days ago
Nick Moden worked through the heat and was willing/ able to complete the job required. We are very appreciative of him. Our ac was out for a week and it seemed like nobody else was willing to change out a blower. Thank you Carbon Valley Heating and Air.
Response from the owner:chris hansen, We are thrilled to hear that you were satisfied with our HVAC service. Our team works hard to provide efficient and reliable service, and we are glad to have met your expectations. If you ever need assistance in the future, please don't hesitate to reach out.
Crystallynn B.
6 days ago
Russell was very informative and super helpful. I didn't feel pressured at all. He is also very respectful and gave me the best options for my situation.
Response from the owner:Crystallynn Barela, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Carbon Valley Heating and Air. Thank you for choosing us for your needs - we appreciate your business.
Daniel K.
6 days ago
Jacob Berman and Hilatio De La Cruz were great! Very skilled, efficient, and careful with the replacement of our 20+ year old HVAC system.
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Alex F.
7 days ago
Nick did an excellent job explaining the options and answering all my questions.
Response from the owner:We are so grateful for your 5-star review! Hearing that our services met your expectations at Carbon Valley Heating and Air is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.
Larry M.
1 week ago
Mr. Osley had me back up and running in no time. Very knowledgeable and a pleasure to work with. I truly appreciate his help.
Response from the owner:Larry Morgan, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.


“Nick was great. He did a wonderful job with checking on my Air Conditioner and explaining everything to me. He was very thorough, knowledgeable and professional. I am very happy with the service,”

- Maureen T.

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“We called Carbon Valley to do some overdue maintenance on our A/C system and they sent over Osley Manchego. Osley explained what all was needed to get our a/c in good working order, annd then he explained what maintenance items we should watch out for moving forward. We highly recommend Carbon Valley for heating, plumbing and heating because they showed up on time, did a really good job and charged a reasonable price. We also encourage you ask for Osley. He was thorough, professional and very patient explaining things to us. Osley was a real pleasure to have in our home. Thanks Carbon Valley…”

- Grant A.

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“Kevin was great! He was very thorough and professional. He explained everything to us and he was very patient. He diagnosed the problem and repaired our furnace. I would definitely recommend him! We appreciated the work that he did.”

- Beth B.

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“Carbon Valley sent a tech out to my house immediately and took care of my HVAC needs. I decided to go with a full system replacement and couldn't be happier. I picked Carbon Valley over multiple other local brands due to their incredible customer service and great reputation in the area. I'm glad I did, and will remain a loyal customer in the future.”

- Paul W.

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“I called Carbon Valley due to my furnace leaking gas into the air. Kevin was able to asses the problem quickly and was able to get the part I needed and installed in a matter of a couple hours. Kevin was very knowledgeable and was able to walk me through exactly what had happened and gave me tips to make sure that I can keep my furnace running good in the future!”

- Matthew H.

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“Kevin was incredibly competent working on our furnace, plus he took time explaining what he did and things we can do in the near future to improve our home. For example, we will be installing a whole house steam humidifier and some other smaller things. He was polite, considerate (he put on the booties so he wouldn't track dirt into our house), and friendly. All in all, his visit to our home was a pleasure!”

- Dori E.

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“Kevin was very professional. He called me to let me know when he would arrive. Kevin verified my service call and additional needs. Cleaned my motor and did all the maintenance. I was asked if I had questions and went right to work. He explained what he was doing and even said I could watch the process. I highly recommend Kevin as he is outstanding. As a senior citizen we appreciate the time taken for peace of mind. Great customer service!!”

- Celine M.

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