Based on 707 reviews
Joshua R.
Osley is awesome, very knowledgeable and attentive. He deserves a raise!
Response from the owner:Joshua Rowland, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Chelsea R.
TJ was awesome - he was very patient, polite and knowledgeable and didn’t leave until he was certain the work he did was 100%. I’ve worked with a few electrical/HVAC companies in the area and this was by far the easiest and best experience. Will be using them from now on!
Response from the owner:We are so grateful for your 5-star review! Hearing that our services met your expectations at Carbon Valley Heating and Air is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.
Theresa C.
We needed to get someone out to look at our furnace right away, as it is having issues. From the woman who answered the phone, Wes, and Osley, they did an awesome job getting someone over the same day. Osley was able to check the furnace, and tell us exactly what was going on with it. Very nice, professional, and knowledgeable.
We paid only the service call fee today, which will be put towards our service.
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Ryan T.
Josh was very professional and knowledgeable. He took his time and explained everything in detail. Will definitely use them again if needed.
Response from the owner:Ryan Thompson- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
John M.
Response from the owner:John Marottek, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Christopher N.
Josh was very friendly and professional. I will work with them again.
Response from the owner:Christopher Noe, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Sean S.
Josh came out late the Wednesday night before thanksgiving. Our furnace was not working and we had very little hope. Josh was very thorough in diagnosing the issue and was able to enact a repair to get us through the holiday. I could not be more pleased by his professionalism and communication through the process.
Response from the owner:Sean Skalla, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Carbon Valley Heating and Air. We appreciate your business and look forward to serving you again in the future.
Peter W.
Gavin and TJ get an A+ for the outstanding installation they did of our new furnace. Friendly, professional, experts at their craft, and meticulous attention to detail including cleanup!
Response from the owner:Peter Weatherby- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.
Rick C.
Osley was awesome. I was impressed with the level of professionalism and work ethic he showed. He did an excellent job. Don't let that one get away!
Response from the owner:Rick Chavez- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.
Larene D.
Carbon valley is wonderful at helping maintain the furnace and a/c unit when needed as well as anything extra
Response from the owner:Thank you Larene for the amazing review, Dale is a great asset for us.


“Blake performed the annual maintenance on my air conditioning system & was very professional, courteous & thorough. He explained his work & offered some helpful tips. Just another reason why I trust Carbon Valley Heating and Air to maintain my heating and cooling systems.”

- Nancy L.

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“Have been working with this company for around 10 years. used to be happy. They have worked on my 6 year old on demand water heater and now 6 year old air conditioner this year. The water heater cost around $900 dollars in maintenance and was just a broken relief valve, it still leaks water. And the tech recommended replacement at around $7000. Now the Inverter control board is broken on my Carrier AC unit. The quote to replace was $5795. I found that board for sale on line for $2495 and then found it at an HVAC warehouse for $1035, shipped. Of Course Carbon Valley wont install a unit purchased from someone other than themselves. So I found a company to make the repair for me. If I had followed their recommendations I would be out around $13,000 dollars in the last 8 months. What feels like greed to me ensures I will never use them or recommend them again.”

- Mark P.

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“Jed was out yesterday 10/3/23 serviced our furnace. He did a great job and explained and answered all my questions and concerns. Thank you Carbon Valley Heating and Air.”

- Jamie H.

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“I had a new air conditioning unit installed and Jed Gooras was called in because a pressure switch in the furnace was not working. He had to order the part and a few days later came to install it. That was great. It worked. Then came time to turn the heat on. Well…the heat wasn't working quite right (not really warm. As it turned out the part that handles the condensation was clogged up. He came back yet again and unclogged the part and stayed to make sure everything was working as it's supposed to. While he was here I learned a lot about my furnace! Poor guy! It was his third trip to the house. But I am extremely grateful and more educated!”

- Carole H.

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I’m not usually a review writer, but Gavin did an excellent job. He arrived sooner than the estimated window of time, he was quick, knowledgeable, and was a pleasure to talk to. He provided advice on small ways to help the system run efficiently, and was just generally willing to share knowledge. He is kind and courteous. Well done!!”

- Julia S.

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“This is a six-unit industrial building located 1830 Boston Avenue. Our previous contractor is no longer servicing industrial accounts, leaving us to search for a new maintenance source for our rooftop HVAC requirements in all units. CVHA was responsive, professional and efficient in completing the given tasks and we’re quite pleased. At this point it appears CVHA will be our primary source for repairs/maintenance and HVAC unit replacement in the future. Thanks for your help.”

Best,
Larry Haynes

- Larry h.

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