4.8
Based on 728 reviews
Ismael P.
1 hour ago
Osley M. & Alex C. helped me tremendously today in my routine AC check and emergency water heater servicing. They were knowledgeable and timely with their inspection and installs. They answered all my questions and left ensuring no stone was left unturned for my service needs. Always a pleasure to do business with Carbon Valley Heating and Air.
Priscilla P.
1 hour ago
We use Carbon Valley Heating & Air for all our home needs. We’ve used them in home emergencies for unexpected basement flooding and a broken A/C. Both times we were able to schedule same day service. The staff, especially our technician Gavin E., is knowledgeable, friendly, and quick to diagnose problems. Would highly recommend for any maintenance or emergency needs. We will continue to be a repeat customer.
Response from the owner:Thank you so much for your 5-star review, Priscilla! We’re really pleased that you had such great experiences with us; we strive to go above and beyond for our customers and we’re glad that you noticed. Gavin is one of our best technicians, so we couldn’t agree more. We appreciate your loyalty and look forward to working with you again soon! Best regards, Carbon Valley Heating and Air.
Daniel G.
5 hours ago
Fast, thorough and professional. Gavin was great. He went through everything with us and had our unit fixed in no time. Would highly recommend.
Response from the owner:Daniel Gerner- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
John R.
1 day ago
Gavin Ehrlich and Osley Manchego installed a full HVAC system into my house. I could not be more happy with their professional conduct, approach, and technical skill. Very pleased with the install and how these young men performed. Thank you Gavin and Osley and thank Carbon Valley for hiring some great people. AWESOME JOB!! Osley returned today to fully charge my new AC. Just in time for the 90 degree afternoon period. Very professional. Thank you. John Reagan
Response from the owner:John Reagan- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.
Bob R.
1 day ago
Kevin was very thorough and efficient. His service was excellent, he explained what he found and best solutions for the problems. He was very helpful in explaining best practices on operating our system
Response from the owner:Hey Bob, we really appreciate the review!
Lisa F.
1 day ago
Gavin, as usual was exceptional!! Answered all questions and was very reassuring! Of course very knowledgeable and very professional!! Love him!!
Response from the owner:Lisa Follett, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Jason T.
1 day ago
Very professional. Glad to have this company in my community.
Response from the owner:Hi Jason, thank you for your review. We are so glad you had an amazing experience with us. Whenever you need another AC or furnace tune up, any HVAC repairs, or have any questions we are always here and excited to help!
Mike S.
2 days ago
Osley was fantastic! Thank for your honesty!
Response from the owner:Mike Shyrock, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Carbon Valley Heating and Air. We appreciate your business and look forward to serving you again in the future.
Joshua B.
2 days ago
Just had Gavin, from Carbon Valley Heating and Air come and restore heat to my home. Amazingly they were able to fit me in on a same day service call. Gavin was polite, very professional and easy to communicate with as in explaining the problem and solution.Carbon Valley Heating and Air really saved the day. I will continue to work with Carbon Valley Heating and Air for all my HVAC needs in the future and I am certainly going to recommend them to all my friends. Thank you Carbon Valley Heating and Air and thank you Gavin for helping me today. Sincerely, a very happy customer Thank you Bailey
Response from the owner:Thank you so much for your kind words, Joshua! We are happy you had a wonderful experience working with our technician, Gavin. We strive to provide exceptional customer service with every job we do, and it is gratifying to hear that we achieved that for you! We value our customers and take great pride in being able to help, so we thank you for your continued trust in Carbon Valley Heating & Air. We are excited to serve your HVAC needs in the future. Thanks again!
Matt C.
2 days ago
Response from the owner:Matt Carson, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.


“Kevin and Ethan got our furnace, air ducts and tankless water heater clean as a whistle. They were professional and efficient. Completely satisfied with their work. Thank you!!”

- Jennifer P.

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“Kevin B. was prompt and professional (and super patient when I unintentionally left him waiting before my appointment). He performed thorough maintenance, showed me all the components that needed attention (and all the gross stuff that had accumulated inside the furnace), and he made recommendations to improve the useful life of the furnace. Based on this, I enrolled in the premium annual maintenance plan to keep my HVAC in tip top shape.”

- Jennifer P.

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“Blake performed the annual maintenance on my air conditioning system & was very professional, courteous & thorough. He explained his work & offered some helpful tips. Just another reason why I trust Carbon Valley Heating and Air to maintain my heating and cooling systems.”

- Nancy L.

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“Have been working with this company for around 10 years. used to be happy. They have worked on my 6 year old on demand water heater and now 6 year old air conditioner this year. The water heater cost around $900 dollars in maintenance and was just a broken relief valve, it still leaks water. And the tech recommended replacement at around $7000. Now the Inverter control board is broken on my Carrier AC unit. The quote to replace was $5795. I found that board for sale on line for $2495 and then found it at an HVAC warehouse for $1035, shipped. Of Course Carbon Valley wont install a unit purchased from someone other than themselves. So I found a company to make the repair for me. If I had followed their recommendations I would be out around $13,000 dollars in the last 8 months. What feels like greed to me ensures I will never use them or recommend them again.”

- Mark P.

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“Jed was out yesterday 10/3/23 serviced our furnace. He did a great job and explained and answered all my questions and concerns. Thank you Carbon Valley Heating and Air.”

- Jamie H.

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“I had a new air conditioning unit installed and Jed Gooras was called in because a pressure switch in the furnace was not working. He had to order the part and a few days later came to install it. That was great. It worked. Then came time to turn the heat on. Well…the heat wasn't working quite right (not really warm. As it turned out the part that handles the condensation was clogged up. He came back yet again and unclogged the part and stayed to make sure everything was working as it's supposed to. While he was here I learned a lot about my furnace! Poor guy! It was his third trip to the house. But I am extremely grateful and more educated!”

- Carole H.

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