Reviews
Our 4 year old A/C went out while we were out. Called around and Carbon Valley was the only company that could come on short notice. Dale called us back and was here within 45 minutes. Not only was he quick to get here, but he listened to me explain the problem and knew exactly what the issue was. Dale had it fixed in just a few minutes. We were so impressed we signed up for their maintenance plan so we will at least have a warning of something going wrong.
– Steve B.
Great company to work with! From customer service personnel, Kelly, to HVAC service technician, Bryan, everybody was super friendly and helpful. From the very first contact with the office I had a great experience. I needed to have my HVAC system inspected, cleaned, and serviced as I was selling my house and the service was requested by the buyer. I called around and got a great deal at Carbon Valley Heating & Air. Service technician, Bryan was very professional, explained everything in detail, and did a great job. He brought it to my attention that the A/C drain pan was leaking and fixed it over the weekend as closing date was approaching. Bryan went above and beyond expected service! Thanks everyone at Carbon Valley Heating & Air!
– Marika B.
Bryan came out to our home, and listened to our issues and assessed the situation.
Our AC needed to be recharged, and we signed up for the Safety and Efficiency Agreement – not because we were pressured but because it represented good value for money.
Absolutely will call them again!
– Tim C.
“Josh is always great to work with. Prompt and friendly. I will always use Carbon Valley Heating and Air for my heating/ac needs. Thank you.”
– Nick F.
They arrived at the scheduled time and were very customer friendly and professional. They had to service a swamp cooler on the garage roof that had a sharp $@!#%. I would recommend them. They were very honest and explained everything that they did.
– Glenn S.
Well when we called Carbon Valley Heating & Air on a Sunday we weren’t expecting a call back until maybe Monday but they actually called us back on Sunday. They were here by 12 on Monday.
The guy that came out was very knowledgeable and prompt and did good job. He explained what the problem was checked everything out, we haven’t had problems with the AC since he was out.
– Lou M.
They were absolutely wonderful. Carbon Valley Heating & Air came to our house and they checked out our AC and heater and luckily we didn’t have to have any major work done. They changed the filter in our humidifier and were on their way, it was a good experience.
I liked that they were direct and up front with us. The technician was knowledgeable, friendly, and well qualified to get the job done. It was a painless experience and I would recommend them to anyone.
– Bonnie T.
“courteous and friendly. informative. good job”
– Carol P.
“Our AC wasn’t working so I called a few places and Carbon Valley Heating & Air could come the same day. The issue was simply a blocked filter. The charge was minimal and the service honest and helpful. I will use them again for all future heating and AC needs. I highly recommend them!”
– Karen T.