Based on 707 reviews
Joshua R.
Osley is awesome, very knowledgeable and attentive. He deserves a raise!
Response from the owner:Joshua Rowland, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Chelsea R.
TJ was awesome - he was very patient, polite and knowledgeable and didn’t leave until he was certain the work he did was 100%. I’ve worked with a few electrical/HVAC companies in the area and this was by far the easiest and best experience. Will be using them from now on!
Response from the owner:We are so grateful for your 5-star review! Hearing that our services met your expectations at Carbon Valley Heating and Air is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.
Theresa C.
We needed to get someone out to look at our furnace right away, as it is having issues. From the woman who answered the phone, Wes, and Osley, they did an awesome job getting someone over the same day. Osley was able to check the furnace, and tell us exactly what was going on with it. Very nice, professional, and knowledgeable.
We paid only the service call fee today, which will be put towards our service.
Response from the owner:Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Carbon Valley Heating and Air. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Ryan T.
Josh was very professional and knowledgeable. He took his time and explained everything in detail. Will definitely use them again if needed.
Response from the owner:Ryan Thompson- Thank you for the kind words and for recognizing the hard work of our team at Carbon Valley Heating and Air. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
John M.
Response from the owner:John Marottek, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Christopher N.
Josh was very friendly and professional. I will work with them again.
Response from the owner:Christopher Noe, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Sean S.
Josh came out late the Wednesday night before thanksgiving. Our furnace was not working and we had very little hope. Josh was very thorough in diagnosing the issue and was able to enact a repair to get us through the holiday. I could not be more pleased by his professionalism and communication through the process.
Response from the owner:Sean Skalla, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Carbon Valley Heating and Air. We appreciate your business and look forward to serving you again in the future.
Peter W.
Gavin and TJ get an A+ for the outstanding installation they did of our new furnace. Friendly, professional, experts at their craft, and meticulous attention to detail including cleanup!
Response from the owner:Peter Weatherby- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.
Rick C.
Osley was awesome. I was impressed with the level of professionalism and work ethic he showed. He did an excellent job. Don't let that one get away!
Response from the owner:Rick Chavez- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Carbon Valley Heating and Air for your needs - we appreciate your business.
Larene D.
Carbon valley is wonderful at helping maintain the furnace and a/c unit when needed as well as anything extra
Response from the owner:Thank you Larene for the amazing review, Dale is a great asset for us.


“This is a six-unit industrial building located 1830 Boston Avenue. Our previous contractor is no longer servicing industrial accounts, leaving us to search for a new maintenance source for our rooftop HVAC requirements in all units. CVHA was responsive, professional and efficient in completing the given tasks and we’re quite pleased. At this point it appears CVHA will be our primary source for repairs/maintenance and HVAC unit replacement in the future. Thanks for your help.”
Best,
Larry Haynes

- Larry h.

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“The main fan in my Forced air gas furnace, started to make a non-normal sound and I called Carbon Valley after receiving 2 recommendations for their service. They came promptly and diagnosed the problem quickly, ordered the part and when it came in, they installed it. Gavin began the job and Jed finished it as Gavin was on another job when the part came in. I was concerned with a second technician finishing another's work, but it was handled perfectly, and the job was completed to my satisfaction. The price was exactly as quoted, and everything was left fixed and running to perfection. FYI my system is 18 years old, and no one tried to upsell me on anything.”

– Douglas G.

- Douglas G.

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“Our AC was out and we called over the weekend. Jed was able to fit us in same day! He's helped us out before and has always been very personable and knowledgeable. Jed diagnosed the issue quickly and did a great job of explaining what needed to be done. He had our AC up and running within an hour. Carbon Valley Heating & Air is a great company, with great people!”

– Damon S.

- Damon S.

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“Totally awesome. Diagnosed in no time, zoned in on the issue, and fixed in the next 20 minutes. The cost of this service from this company was far less than another quote I received. Jed G is excellent in what he does and has a great personality which made it a total pleasure to deal with him!”

- Jeanne B.

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“My wife and I, both in our 70’s, were trying to move a piece of furniture through our front door. Gavin was across the street, apparently performing service for a neighbor. He saw our plight and immediately came across the street and offered to help. We gratefully accepted his act of kindness. He was so pleasant and helpful and he truly made our day. With employees like that, we think Carbon Valley deserves our future business. Thanks Gavin!”

- Tom B.

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“Had my condenser unit fail last night, and called them this morning. They had someone on-call, Dale, who got our unit working again. Dale was timely, communicative, professional and positive. We’re super thankful! God bless!”

– Nathan B.

- Nathan B.

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“If I could give Jacob more than 5 stars I would! He was prompt, professional and frank. He worked on our old system and it is running exceptionally. We will be calling for future maintenance and replacements. Thank you and Happy Birthday Jacob! ”

– Penny A.

- Penny A.

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“Jake arrived about 2 hours after I called. Very thorough in looking for the cause of the problem, and extremely competent. I’m delighted with Carbon Valley and highly recommend them!”

– Nancy B.

- Nancy B.

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“After I got out of a cold shower I called Carbon Valley. Jacob was successful in finding the problem right away. He had to purchase the part which meant he had to travel to Denver and back to Fredrick to install it that same night. Jacob was very considerate, efficient and did an overall excellent job. He promised me he would have it fixed that same day and he did. It is working beautifully now, nice warm showers. Take you very much Jacob and Carbon Valley.”

– Maureen T.

- Maureen T.

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“Carbon Valley installed our new HVAC system four years ago. They did a great job and it has run like a champ – summer and winter. It's a CARRIER brand – two ton capacity.

My dear old mother-in-law came over to dog sit; and left the back door open for three hours. The A/C was set at 72 degrees and it was over 100 degrees outside. This precipitated a system failure – the refrigerant compressor was overworked and the motor-starting capacitor failed. JACOB, our trusty Carbon Valley HVAC Technician came to the rescue ASAP. He quickly trouble-shot the problem; replaced the capacitor; and refilled the refrigerant (which had run a little low over four years of service).

JACOB was professional, polite, and hard-working on the sunny side of our house in the late high-summer afternoon. He explained all his observations, recommendations, and actions. His obvious technical competence and humble, humorous demeanor inspired confidence. He respectfully reminded me to change the air handler filter; and rinse off the condenser coils monthly with my garden hose. This will save us money in the long run.

We will call Carbon Valley again, whenever we need heating or air conditioning service.

Scott F.
Engineer & Pilot
Lafayette, CO”

– Scott F.

- Scott F.

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